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Vorderman Volkswagen
Fort Wayne, IN
263 Reviews
Vorderman Motor Werks was originally founded in 1990 by Reg Vorderman. Employees consisted of his wife, Connie, and a select group of highly qualified technicians.
In 1998, Vorderman Motor Werks acquired Fort Wayne's exclusive Volkswagen dealership. We quickly outgrew our Ley Rd. location and moved to Cross Creek Boulevard. We have been at this location ever since and even added Vorderman Import Service, also located on Cross Creek Blvd., for service of all makes and models from Audi, Mercedes, Porsche, BMW, and Bentley, Jaguar, Mini, Toyota, Honda, Nissan, GM, Volvo, and everything in between!
We are also a certified Thule dealer for all your roof rack needs, as well as a Tire Rack supplier for anything wheel and tire related! Professional detailers are also available by appointment to get your vehicle looking brand new again!
Their are no strangers here at Vorderman Volkswagen... Just friends we haven't met yet. Stop by today and say hello!
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 263 reviews
March 25, 2014
I've now purchased two vehicles from Vorderman Volkswagen with pleasurable experiences both times. I went in yesterday thinking the process would be too long or difficult in order to drive off the Volkswagen with pleasurable experiences both times. I went in yesterday thinking the process would be too long or difficult in order to drive off the lot with the car that I had in mind. However, the staff here got me in an out the door with a test drive, clean, the whole-nine-yards in under three hours. Both Ron and Naomi answered my barrage of questions as they always have in the past. I drove off that lot with a car that I've wanted for six years, so incredibly happy not only with the quality of the car, but also with all of the information that I received on it and the tremendous customer service I received. It might be cliché, but Vorderman has worked their tails off to gain just one more life-long customer! More
by seanrichmkv
March 14, 2014
I leased my first VW less than 6 months ago. I nailed a pothole and my tire's sidewall developed a bulge. I took it in thinking I just needed a tire. After further inspection Service determined my car wa pothole and my tire's sidewall developed a bulge. I took it in thinking I just needed a tire. After further inspection Service determined my car was now out of alignment. After the alignment was performed they found the caster was out of adjustment. Larry was very detailed in explaining the how and why and what needed to be done. I contacted my insurance company and they are now working together to correct the problem. I dread spending money, but I do not dread going to the dealership and dealing with these fine people. I have owned many brands of cars and dealt with many dealerships and none compare to Vorderman. Even Bob the driver takes the time to get to know the customers and acknowledges and greets and converses with everybody he meets. More
by jeremy.jay.16
February 04, 2014
I was recommended by friends to this dealer. They said they were honest, not high pressure and good people. I left with that exact impression. I will buy again from here. Alex Vorderman actually came out they were honest, not high pressure and good people. I left with that exact impression. I will buy again from here. Alex Vorderman actually came out to meet me and show how to use some of the features as well as made himself available to answer any questions I may have. More
by bwwinter
January 19, 2014
I felt that the entire process was smooth. Ron and Naomi were very personable and helpful in answering my questions and explaining things as we went along. They were both knowledgeable and easy to talk to, were very personable and helpful in answering my questions and explaining things as we went along. They were both knowledgeable and easy to talk to, and would certainly recommend their services to another customer. More
by Ryanaustin
January 08, 2014
Vorderman is the best dealership I've ever dealt with. I buy Volkswagens because the sale at Vorderman's is honest with no gimmicks, and the service after the sale is stellar. All of the staff tha with. I buy Volkswagens because the sale at Vorderman's is honest with no gimmicks, and the service after the sale is stellar. All of the staff that we have worked with have been outstanding, they listen, keep us informed of progress, and get the job done right the first time. VW's are great cars, but it's the follow-through from the dealership that keeps me coming back. A special comment about Ron Blum is Sales - in my 50 years of car buying, he's the only car salesman I've ever trusted. And to Chad Probst and his crew in the service and parts department - they do it right the first time. More
by simste01
Employees Worked With
Other Employees :
Chad Probst, Ron Blum, Ivan Almodovar
November 19, 2012
When I dropped my car off for service I informed the tech to drive the car because the noise only happens between 1500 and 2500 RPMs and to call me to discuss the problem. (This is the 2nd time I have broug to drive the car because the noise only happens between 1500 and 2500 RPMs and to call me to discuss the problem. (This is the 2nd time I have brought the car there for the same noise). A manager calls to inform me that they did not hear any noise. I asked if he drove the car and he said no they lifted it and put the car in N. I told him to drive the car and to call me afterwards to discuss the noise. He called back saying he heard it...finally! I received a call a few days later stating that they could not loocate the problem and were thinking it was the starter or fuel pump. OK...I'm no idiot about cars, but once a starter has started the car its job is finished and would not be the cause. I told the tech NOT to drop my starter...well...long story short, they did and have charged me for the labor, as well as all the labor prior to them driving the car, even after i made myself VERY clear that they needed to drive the car to hear the noise! They kept guessing and played trial and error on my dime. When I spoke to Chad Probst, the service manager, about this issue he basically said, that's they way it goes! REALLY?!?! When your staff does not do as the customer requests, the customet gets charged? This is unethical business practice!!!! More
by lkolb
Employees Worked With
Chad Probst
November 08, 2012
My first experience at Vorderman and I was very pleased with the service I recieved. I look forward to having my car serviced here in the future. Seems to have a positive vibe in the service area. with the service I recieved. I look forward to having my car serviced here in the future. Seems to have a positive vibe in the service area. More
by sjsmethers
Employees Worked With
Chad Probst, Chad Probst
September 13, 2012
I have been looking for a SUV for over a year and didn't want a run of the mill SUV~like everyone else has. I made my decision on the Touareg and after talking to the sales staff at Vorderman's I was even m want a run of the mill SUV~like everyone else has. I made my decision on the Touareg and after talking to the sales staff at Vorderman's I was even more impressed with the vehicle and dealership. This is my first VW and if everything goes as it has so far it will not be my last. I am delighted with my purchase & the Touareg has exceeded my expectations. More
by Randy
September 13, 2012
We had a really nice and pleasant experience at Vordamans when we got our 09 Jetta TDI serviced last week. When we brought our car in they offered us free shuttle ride to anywhere we needed to go and we t when we got our 09 Jetta TDI serviced last week. When we brought our car in they offered us free shuttle ride to anywhere we needed to go and we thought that was a pretty great way of treating customers! We declined the offer because we wanted to go to the showroom and look at all the new models. The waiting room was also in a great location as it was so close to the service bay and showroom. They had tea or coffee to drink if you wanted, and newspapers, magazines and a tv. The cleanliness was highly noticed and appreciated! Thank you More
by jeri.dobrunstedsall
Employees Worked With
Barbara
July 21, 2012
I have been a customer for many, many years and currently have 2 VW's and am delighted with the performance, and the relationship i have with the dealership. Service is always made easy, convenient and effic have 2 VW's and am delighted with the performance, and the relationship i have with the dealership. Service is always made easy, convenient and efficient. Sales follow up is excellent. the dealership is always extremely clean, comfortable and has an ease about it which I like. More
by nwpatterson
Employees Worked With
Reggie, Ron Blum< Several Service guys, Ron Blum
