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W&L Subaru

Northumberland, PA

4.8
4,347 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,347 reviews

August 14, 2022

Very efficient, everything right on time and explained well. Waiting area very clean and comfortable. More

by gailkocher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

W&L Subaru responded

Thanks, and have a great day!

August 14, 2022

I may pay a modest premium compared to independent repair shops but the quality and service and red carpet service can’t be beat More

by katman179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

W&L Subaru responded

Thanks for the review!

August 13, 2022

It has been 19 years since I bought my Baja, now I got a new Outback with everything I wanted. It took awhile to come, but I couldn't be happier. More

by yeagerd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony showed me how things in my car worked., Mark Piercy, Kim Rorke, Tony Kauffman
Aug 15, 2022 -

W&L Subaru responded

We are very pleased you had such a great experience! Thanks for posting a review online!

August 13, 2022

Service is fast and thorough. Waiting area is clean and comfortable. I always feel well taken care of. More

by lorifriedl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

W&L Subaru responded

We are very grateful for your online review!

August 13, 2022

The service was outstanding, all employees that we had contact with were always helpful and courteous. Would recommend the collision center to everyone. Art Sticklin More

by asticklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
worked
Aug 15, 2022 -

W&L Subaru responded

Thank you so much!

August 13, 2022

We were looking to buy a Suburau Impreza and went in to see the sales department. Kim Rorke helped us find the car we wanted. The process from selection to the final sale was very organized and precise. More

by egolfer191
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke, Tony Kauffman
Aug 15, 2022 -

W&L Subaru responded

Thank you so much for the 5-star ratings! Enjoy your new vehicle!

August 12, 2022

Staff is very nice. I find oil change and tire rotation prices very high. They didn’t read notes when I scheduled appointment online. Asked for coupon to be applied for More

by jbillheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

W&L Subaru responded

Thank you for the feedback. We are sorry you are unhappy with the pricing. As background, we prefer to treat all customers as equals, and so I am not aware of any coupons that apply just for teachers. To ensure that eligible coupons are applied in the future, please be sure to hand the coupon to your service writer at the same time you hand them the keys. Thanks again and have a great day.

August 12, 2022

Kind, friendly service. Very knowledgeable about Subarus and the vehicle they recommend. No pressure or big sales pitch. The dealership is always clean and I feel comfortabl More

by neitzjodi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Coxe
Aug 12, 2022 -

W&L Subaru responded

Thank you, and have a great day!

August 12, 2022

Staff was very professional and knowledgeable, very nice and polite. The fact that the water and coffee were free was making an very friendly environment. More

by nemoianul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

W&L Subaru responded

Thanks so much!

Aug 12, 2022 -

nemoianul responded

You are very welcome!

August 12, 2022

You are organized from check in to check out. We always receive good service and your waiting areas are the best. Kudos. More

by suemayshock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

W&L Subaru responded

Thank you very much!

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