W&L Subaru

I visited the dealership on two separate occasions before purchasing my vehicle. Both times staff were very welcoming and extremely helpful. Made my first car buying experience wonderful! purchasing my vehicle. Both times staff were very welcoming and extremely helpful. Made my first car buying experience wonderful! More

Mike Rourk, Dutch, Accounting Mgr. sorry I forget her name, were all great to deal with! I highly recommend checking them out for your next vehicle. name, were all great to deal with! I highly recommend checking them out for your next vehicle. More

A pleasure in buying a certified pre-owned car Luther, Robert, and everyone else we met on the phone or in the dealership were professional, friendly, helpful, and accommodating to all we needed. Luther, Robert, and everyone else we met on the phone or in the dealership were professional, friendly, helpful, and accommodating to all we needed. Expert advice, good prices, no pressure, and a thorough delivery define our experience. Of special note, the owner greeted us at the door just to be sure someone was taking care of us. More

Everyone was truly nice my entire experience. Dale, our salesman was very knowledgeable and cared about getting me into exactly what I needed. There was no pressure and they worked to get me a great deal. salesman was very knowledgeable and cared about getting me into exactly what I needed. There was no pressure and they worked to get me a great deal. More

New Car Came to dealership to buy new car.. left with new car. Would recommend my friends and family to visit this dealership Happy Customer Jack A. Came to dealership to buy new car.. left with new car. Would recommend my friends and family to visit this dealership Happy Customer Jack A. More

I found it very interesting that my car goes for service to W&L and the technician Called to tell me my seat was broken said it wouldn’t pass safety inspection. Then the next week my car goes for an alignme to W&L and the technician Called to tell me my seat was broken said it wouldn’t pass safety inspection. Then the next week my car goes for an alignment, and a different technician calls when I ask about the seat, he doesn’t know about the seat, can’t answer the questions about the seat that I had already asked via text message (the reason he called in the first place) and then tells me that the car would still pass safety inspection without the 1500$ repair. Let’s communicate, and let’s also not try to take advantage of our customers. I thought transferring from Blaise Alexander would be an improvement but now I’m questioning for sure. More

I want to support this business It was my first time at this dealership and the person handling my customer service was not customer first. I made an appointment and it took 45 minut It was my first time at this dealership and the person handling my customer service was not customer first. I made an appointment and it took 45 minutes longer than quoted. It wad explained that it was due to the walk in traffic. This is disappointing, then do not have a scheduling feature. I missed an important meeting. Additionally if the service person recognizes I had an appointment and things were running slow they could have explained that to me when I checked in. Maybe gave options. Some kind of thoughtful customer service would have been great. I have always went to Subaru dealers for the work on my car and now I likely will change, why go out of the way for average customer service. This experience is not what I have experienced at all other Subaru dealers. More

I wish that I got a better tutorial about the remote start system, I had to call the service department twice to figure out how to work it correctly start system, I had to call the service department twice to figure out how to work it correctly More

This is the second time getting my car serviced at your place. And both times I am well pleased and impressed by the way how everyone is knowledgeable and the customer service is great everyone should lear place. And both times I am well pleased and impressed by the way how everyone is knowledgeable and the customer service is great everyone should learn customer service from your store everyone is friendly. The place is clean the waiting area is well kept. You guys do a great job in servicing cars More

W&L Subaru is the best dealer I have ever dealt with. I’m glad I drove the 2 hours for my new car. Thank you again. glad I drove the 2 hours for my new car. Thank you again. More