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W&L Subaru

Northumberland, PA

4.8
4,926 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,926 reviews

November 01, 2019

Caring! Kris went above and beyond to help me find the best Subaru for me! He and Shaunda were helpful, caring, and I would highly recommend this wonderful te More

by bryancl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kris Delosier
Nov 05, 2019 -

W&L Subaru responded

Thank you for the feedback! We look forward to helping you again in the future!

November 01, 2019

blah, blah not sure of addition of costs, and what's it say that the wrong part was in the box and I needed to wait an extra day? I won't blame the service repre More

by ZAISERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 05, 2019 -

W&L Subaru responded

Thank you for letting us know of your issue in the service department. If you still need additional help, feel free to give me a call. My name is Rob and I'll be happy to do what I can for you. 570.473.3432. Thanks again, and have a great day.

October 31, 2019

Becky, Shaunda and W&L Subaru make car buying easy. Becky and Shaunda made buying a new easy. Good trade in value and price on new Impreza. New spacious facility. Had the car we wanted in stock. More

by larrysfca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Nov 05, 2019 -

W&L Subaru responded

Thank you!

October 31, 2019

New car purchase It was so easy and laidback. Hassle free purchase! Everyone was easy to get along with and helpful. It was one of the best car buying experiences More

by thegronkas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Nov 05, 2019 -

W&L Subaru responded

Thanks, Sondra, we really appreciate the feedback! We are here for you anytime you need us! Have a great day!

October 31, 2019

First state inspection Have had my Subaru Forrester for one year now. Time for first inspection. I am very pleased that the inspections are free. The waiting area is so n More

by rcoldlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke, Kris Little
Oct 31, 2019 -

W&L Subaru responded

Thank you so much for posting this! We look forward to your next visit!

October 30, 2019

bought a certified used car yesterday Great service from Becky Kline in Sales and Shunda Snyder in Closing. I was in there at 9:30 am and test drove, my husband came later and test drove a More

by jomueller27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Oct 31, 2019 -

W&L Subaru responded

Thanks so much! Have a great day!

October 30, 2019

Good, but... S-L-O-W Even with a scheduled appointment, my 6,000 mile service -- oil change and tire rotation -- took nearly 2 and 1/2 hours. This experience was similar t More

by RSHEARER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Oct 31, 2019 -

W&L Subaru responded

Thank you for the feedback. I sympathize with your concerns and I will definitely speak to the service manager to help ensure that your next visit is speedier. If you need anything else, please let us know. Have a great day!

October 30, 2019

Very good service and nice people. The service was quick and easy for me and the work was great. Very polite and friendly. I'll be back again as it was a good experience. More

by rbaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

W&L Subaru responded

Thank you for posting this review! We look forward to helping you for your next service!

October 30, 2019

A great dealership! I drive 40 miles one way to this dealership even though there is another Subaru dealer much closer to my home. I appreciate the relaxed, no pressure More

by majjik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Ken Heim
Oct 31, 2019 -

W&L Subaru responded

Thank you for all the business over the years! We truly appreciate it!

October 29, 2019

Inspection and oil change always quick work I am very pleased with your staff i love walking in your show room also like your snack bar and I appreciate getting a ean cat when done with my servi More

by cav041401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

W&L Subaru responded

We are so glad that you enjoy your visits to our dealership! Thanks!

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