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W&L Subaru

Northumberland, PA

4.8
4,926 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,926 reviews

May 28, 2019

Loaner a plus Our Ascent needed warranty service and check-in went smoothly. There is never a problem getting a loaner, which I recommend, because wait times are ge More

by RSHEARER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uncertain
May 28, 2019 -

W&L Subaru responded

Thank you for the feedback. We are happy to provide the free loaners, and we are glad you enjoy that perk! We are always looking for opportunities to improve, so I will make sure we review your issue regarding the estimates and time-to-completion with our service team. Have a great day!

May 28, 2019

Review of W & L Subaru Great customer service and the Car Fax was included for a non-Subaru used car! Curt Reid found a great loan rate for me also. More

by holla0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Reid
May 28, 2019 -

W&L Subaru responded

Thank you for the rating and review! We are so happy your experience was a great one!

May 27, 2019

Good experience We had been looking for a new car, nothing really was jumping out at me. Then I came across the Crosstrek and everything about it was what I had in mi More

by debbie634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin , Shaunda Zeigler
May 28, 2019 -

W&L Subaru responded

We are so pleased that you had such a great experience from beginning to end! That is what we strive for. If there is anything else we can do for you, just let us know! Thanks!

May 27, 2019

Easy Experience Test drove a 2019 Forester with Angie. She's a great sales rep--very friendly and answered any questions I had. Everyone was very nice. The new buildi More

by uncleggpsu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela McCormick
May 28, 2019 -

W&L Subaru responded

We appreciate your feedback and rating! I will let Angela know you had such a great experience!

May 27, 2019

Be prepared to spend big While I like this dealership, I wouldn’t recommend it for service- not because they don’t do a good job; they do, but because they severely overcharge More

by Overcharged1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I worked with
May 28, 2019 -

W&L Subaru responded

Thank you for the feedback. I'm very sorry about your experience. Please feel free to take advantage of the big discount service coupons and specials posted on our website, www.wandlsubaru.com. If there is anything else I can do for you, just give me, Rob, a call at 570.473.3432. Thanks again, and have a great day!

May 27, 2019

Service W&L has always met my approval every time. I enjoy dealing with Nate in the service department. He is always pleasant to deal with and on his game a More

by KarenGrabiec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Kris Delosier
May 28, 2019 -

W&L Subaru responded

Thank you Karen, it is our pleasure to help you, always. Thanks for the review, and have a great day!

May 27, 2019

What a great place! Friendly and helpful staff. I was very impressed with how fast service was. I would definitely be back in the future to get another car. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

W&L Subaru responded

We are glad you had a great service experience, Sharon! We look forward to helping you again at your next service!

May 27, 2019

Prompt and courteous service . I was offered appointment options in a reasonable timeframe. Plus the new facility is GORGEOUS, and employee pride is evident. Thanks for the car wa More

by lmcgr303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Each person introduced themselves, but I do not remember. I did appreciate the introductions
May 28, 2019 -

W&L Subaru responded

Thank you for the great review! We are glad you love the new facility ... so do we! Have a great day!

May 25, 2019

Amazing and Fun experience. It was quite a unique experience. Unbeknowned to me before hand a dear friend's daughter and I got to share Angela on our car buying experience. We More

by bcparks47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Shaunda Zeigler, Angela McCormick
May 25, 2019 -

W&L Subaru responded

Thank you so much for the review and rating! Angela is a great saleswoman, and we are glad you had a terrific experience with her here at W&L Subaru!

May 24, 2019

Recall Service Department is very friendly & service is A-1. I would definitely recommend W & L to anyone shopping for a new or used vehicle. They are a grea More

by jps045
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Clymer
May 25, 2019 -

W&L Subaru responded

We are very pleased that we provided a great experience for you in our service department! Thanks for the review, and have a great day!

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