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W&L Subaru - Service Center

Northumberland, PA

4.7
2,080 Reviews

2,080 Reviews of W&L Subaru - Service Center

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August 18, 2020

I would like to thank the service department for there fast and friendly service. Never have been treated so well at any car dealership. thank you More

by saly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

W&L Subaru responded

We are glad you had such a great experience in service! Have a great day!

August 17, 2020

Everyone at W&L has been so pleasant and accommodating. I am so pleased with the service I’ve received! I would be glad to recommend them to others! More

by krstrawser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

W&L Subaru responded

Thank you, it was our pleasure helping you!

August 15, 2020

Nice experience.. Had my 2012 Impreza in for a minor recall and the work was finished faster than I thought possible. I was also given a list of lights that should be More

by edwaiks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Rizzo
Aug 17, 2020 -

W&L Subaru responded

We are very grateful for your review! Have a great day!

August 14, 2020

The customer is appreciated Recently brought our 2017 Outback in for routine maintenance and also repair /replacement of a damaged tire. From start to finish the Service departme More

by ssccusick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant
Aug 17, 2020 -

W&L Subaru responded

We are pleased you had such a great experience in service! Thanks!

August 12, 2020

Easy interaction Hassle free, good communication and fast. Easy to check in and check out. Good communication during the service as to what was found and my options. More

by dyonkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

W&L Subaru responded

Thank you for reviewing our service dept!

August 11, 2020

A very pleasant experience. From driving your car into the service area to at the end picking up my car and noticing that they had washed my car. A dangerous problem was discovered with my rear brakes. Du More

by coffeebythepound
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Aug 13, 2020 -

W&L Subaru responded

Thank you! We are very happy to have been able to help you with that brake situation!

August 11, 2020

The service department went above & beyond, they repaired my wifes vehicle & explained everything to me that was done. Definitely an AAAA+ dealership. Great Sales department, great people! More

by jps045
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

W&L Subaru responded

We are so pleased that you had such a great experience in service. If you need anything else, please let me know!

August 08, 2020

As expected I always get great service here. They do not disappoint. Like having the care washed while servicing. Also, like getting a loaner so that I can do More

by jsondorf10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke
Aug 11, 2020 -

W&L Subaru responded

We are so glad you enjoy our free loaner and free carwash perks for service! Thanks for the review!

August 06, 2020

Excellent Service Was told to expect it to take 1 and a half hours. Was on my way in one hour, and the car had been washed! Great place, great people! More

by pgeschwindner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Aug 11, 2020 -

W&L Subaru responded

Thank you for the 5-star rating!

August 06, 2020

Leak on Passenger side vehicle. After second attempt to repair leaking AC discharge hose problem was fixed. Extremely happy with the fix. Only inconvenience was returning for second More

by CHIEFBECKER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bryant Klopp
Aug 11, 2020 -

W&L Subaru responded

Thank you for giving us a second crack at it. We are glad we were able to resolve this issue for you. If you need anything else, just let us know!

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