W&L Subaru - Service Center

Good customer service; explained my options. The service staff was very good. Made me feel welcome, someone saw me right away, he understood my concerns and explained my options. Great waiting The service staff was very good. Made me feel welcome, someone saw me right away, he understood my concerns and explained my options. Great waiting room - with coffee! More

overall efficient experience Quick turnaround, was in for 2 recalls and ended up getting spark plugs changed and 2 air filters. Done in under 4 hours. Easy in and out, effici Quick turnaround, was in for 2 recalls and ended up getting spark plugs changed and 2 air filters. Done in under 4 hours. Easy in and out, efficient and friendly staff, overall a very good experience. Only negative would be rate for labor 2 filters and 4 spark plugs being changed cost me almost $300 in labor. I could of asked labor cost when they called and didn't, that's on me but was surprised labor is so high, especially when it was only in shop for 3 1/2 hours total and a portion of that time should have gone to recall items (rear coil springs being replaced being 1 of the recalls). More

Everyone at W + L is great! They did a thorough job and my service was completed quickly. I could not have asked for better service! my service was completed quickly. I could not have asked for better service! More

I would give them 5 stars however I never received my seat cover I ordered for my 2019 Subaru Forester before they closed due to covid19 Fixed! seat cover I ordered for my 2019 Subaru Forester before they closed due to covid19 Fixed! More

The team has been doing a phenomenal job. Don’t have to worry. Even during this pandemic I feel safe they will take good care of me an my vehicle. worry. Even during this pandemic I feel safe they will take good care of me an my vehicle. More

I was pleasantly surprised that I was able to drop off my car and it was complete in a couple hours. I also appreciated how all associated from my service coordinator to the lady at the check out to the othe car and it was complete in a couple hours. I also appreciated how all associated from my service coordinator to the lady at the check out to the other gentlemen working were pleasant showing excellent customer service. Then top it off I get my inspection and my car wash for free. Wow! What great service! I am sorry I dont remember the names of the excellent people I worked with. I cant exit this without marking a person so I put Kyle since that is who sold me my car and I never got to rate him. More

Great service I took my car to W&L for a recall. They were polite and the work was done in a very timely manner. Waiting room was comfortable with snacks and drink I took my car to W&L for a recall. They were polite and the work was done in a very timely manner. Waiting room was comfortable with snacks and drinks. I was very pleased with my first experience with them! More

This dealership has been tremendously friendly and let my outback in tip top shape! Everyone has been so knowledgeable, even when there was recalls on different parts!! During this Pandemic they have been outback in tip top shape! Everyone has been so knowledgeable, even when there was recalls on different parts!! During this Pandemic they have been very professional and made me feel safe and not scared to get the service my car needed!! Thanks you to W&L for everything! More

Service beyond caring for vehicles Not only was the work on our vehicles (2) performed in a timely and professional manner but we were treated as welcomed guests with consideration give Not only was the work on our vehicles (2) performed in a timely and professional manner but we were treated as welcomed guests with consideration given from opening doors for us, to making sure we were in a healthful environment, to escorting us together to our finished product. More

like Tony said "it's great" The people @ W&L are the most friendliest and caring people of all dealership's I've deal with in my 70 years. (Christian Perles is the best) The people @ W&L are the most friendliest and caring people of all dealership's I've deal with in my 70 years. (Christian Perles is the best) More