2,098 Reviews of W&L Subaru - Service Center
W&L service and staff create loyal customers W&L and Subaru replaced the transmission of my car at no cost to me. W&L also replaced a front axle and did not charge labor. It is service such as W&L and Subaru replaced the transmission of my car at no cost to me. W&L also replaced a front axle and did not charge labor. It is service such as this, along with the friendly and helpful staff, that has made me a loyal customer. More
Always top notch service, I even take my wife's Toyota there Always easy to get a service appointment. Extended hours and always great service. Outstanding customer service! I even take my wife's Toyota Rav 4 th Always easy to get a service appointment. Extended hours and always great service. Outstanding customer service! I even take my wife's Toyota Rav 4 there for service. (Until she's ready to trade it in for a Subaru.) More
Window guards They were fast, efficient. In and out faster than estimated. People are very friendly. Clean service area and waiting area. Always a pleasure doing bu They were fast, efficient. In and out faster than estimated. People are very friendly. Clean service area and waiting area. Always a pleasure doing business with W&L Subaru. Absolutely loving our new Ascent! More
Great Service I called late in the month to get my car inspected. Didn't have to wait to get an appointment. Was done in an hour. Great job! I called late in the month to get my car inspected. Didn't have to wait to get an appointment. Was done in an hour. Great job! More
AWESOME SERVICE I have been coming to W&L to service my Subaru's since 1984 and have only 1 problem which was taken care of right away. I have been to some other Suba I have been coming to W&L to service my Subaru's since 1984 and have only 1 problem which was taken care of right away. I have been to some other Subaru service centers but W&L is the best by far in my book. The people are always friendly and greet you with a smile. More
Customer Service and Professionalism I have mostly Toyota's because the service people went above and beyond expectations. That has changed and I remembered how great W& L Subaru service I have mostly Toyota's because the service people went above and beyond expectations. That has changed and I remembered how great W& L Subaru service was with our previous (2) Subaru's. They did not disappoint. I will start trading in the Toyota's for Subaru's again. My family drives a lot and service is everything! More
Always Great Customer Service . I will continue to have my RU serviced by W & L Subaru. They are always professional, friendly, and courteous. Thank you W&L! . I will continue to have my RU serviced by W & L Subaru. They are always professional, friendly, and courteous. Thank you W&L! More
Loaner a plus Our Ascent needed warranty service and check-in went smoothly. There is never a problem getting a loaner, which I recommend, because wait times are ge Our Ascent needed warranty service and check-in went smoothly. There is never a problem getting a loaner, which I recommend, because wait times are generally on the long side. I would give 5 stars, except every time we've needed any work done, it has always taken far longer than estimated. Excuses are always the same: "Things were hectic." "We were a bit overwhelmed all of a sudden." (for example.) More
Annoying The first time I went for two recalls to be taken care of. The staff was nice but left my center console unattached and left out parts when reattachin The first time I went for two recalls to be taken care of. The staff was nice but left my center console unattached and left out parts when reattaching the dash. On my second visit they were fixing another recall and my ac runoff was plugged, they told me it would cost 30$, ended up charging 50$ and the ac still leaks into my car. Go literally anywhere else. They do the bare minimum, as quickly as possible and are careless. More
Prompt and courteous service . I was offered appointment options in a reasonable timeframe. Plus the new facility is GORGEOUS, and employee pride is evident. Thanks for the car wa . I was offered appointment options in a reasonable timeframe. Plus the new facility is GORGEOUS, and employee pride is evident. Thanks for the car wash! More