2,100 Reviews of W&L Subaru - Service Center
Nicer than Starbucks! What a wonderful waiting area W&L has built in its new facility, filled with snacks and fun activities to make waiting for your car a treat! I usually What a wonderful waiting area W&L has built in its new facility, filled with snacks and fun activities to make waiting for your car a treat! I usually feel bored and anxious while waiting for a car diagnosis, similar to that feeling one has in an emergency room when waiting for a doctor to appear, but getting my Subaru serviced is now not to be dreaded! More
Electrical reoccurring problem I had an issue with my dashboard lights coming on and then certain things would not work ( cruise , emergency brake etc). It has been fixed ( or trie I had an issue with my dashboard lights coming on and then certain things would not work ( cruise , emergency brake etc). It has been fixed ( or tried to be fixed ) many times. I was charged for different parts that were not the cause and the issue would return. The car was good since the last service for about 4 months and it happened again. This time it was under warranty ( fortunately after about 1500$). The service dept has always been nice and has given me a courtesy car. More
Service Great service. Employees are Top notch. Actually like bring my car in for service. Andy and all the employees at W&L do a fantastic job. Great service. Employees are Top notch. Actually like bring my car in for service. Andy and all the employees at W&L do a fantastic job. More
Service The entire staff make the visit excellent. Every person is helpful and friendly. The waiting area is excellent. Love the lifetime inspections. Highly The entire staff make the visit excellent. Every person is helpful and friendly. The waiting area is excellent. Love the lifetime inspections. Highly recommend W & L!!! More
True definition of CustomerService! Entire process from start to finish is seamless. Waiting area is ideal for me to work off site not skip a beat. Highly recommend this dealership. Entire process from start to finish is seamless. Waiting area is ideal for me to work off site not skip a beat. Highly recommend this dealership. More
Awesome Service My Subaru needed repairs after I was sideswiped one afternoon. Regan at W & L Subaru Collision center made the whole process so easy and stress free! My Subaru needed repairs after I was sideswiped one afternoon. Regan at W & L Subaru Collision center made the whole process so easy and stress free! Service hours were convenient with my schedule and they updated me along the way. My many questions were answered quickly and professionally. More
Super people The people there are every good in what they do and friendly . And the way the building is layer out is unreal every thing is in its place. There is The people there are every good in what they do and friendly . And the way the building is layer out is unreal every thing is in its place. There is no comparisons to the dealer that is closer the extra drive is worth it. More
nice place and nice staff Kris Little is one of the best advisers, understanding people's need, super nice attitude, keep me updated, helped me to check with the technicians, Kris Little is one of the best advisers, understanding people's need, super nice attitude, keep me updated, helped me to check with the technicians, always has good experience. especially I told him that I need to pickup my kid earlier, he did his best to help me get my car asap. More
Quick and professional service I appreciate the convenience of being given a loaner car. When I dropped my car off I was out of there in a loaner car in less than 3 minutes. I appreciate the convenience of being given a loaner car. When I dropped my car off I was out of there in a loaner car in less than 3 minutes. More
re-calibrate eyesight after windshield replacement Had to have the windshield replaced on 2016 Outback. Installer (Safelite) stated that eyesight system should be "re-calibrated". Appointment made wi Had to have the windshield replaced on 2016 Outback. Installer (Safelite) stated that eyesight system should be "re-calibrated". Appointment made without difficulty at W&L Subaru. Calibration completed in an hour or less. I cannot rate "Quality of Work" properly below since I have no idea what the re-calibration entails - only that service adviser said that the procedure is "complicated"" No parts needed to be replaced. More