W&L Subaru - Service Center

nice place and nice staff Kris Little is one of the best advisers, understanding people's need, super nice attitude, keep me updated, helped me to check with the technicians, Kris Little is one of the best advisers, understanding people's need, super nice attitude, keep me updated, helped me to check with the technicians, always has good experience. especially I told him that I need to pickup my kid earlier, he did his best to help me get my car asap. More

Quick and professional service I appreciate the convenience of being given a loaner car. When I dropped my car off I was out of there in a loaner car in less than 3 minutes. I appreciate the convenience of being given a loaner car. When I dropped my car off I was out of there in a loaner car in less than 3 minutes. More

re-calibrate eyesight after windshield replacement Had to have the windshield replaced on 2016 Outback. Installer (Safelite) stated that eyesight system should be "re-calibrated". Appointment made wi Had to have the windshield replaced on 2016 Outback. Installer (Safelite) stated that eyesight system should be "re-calibrated". Appointment made without difficulty at W&L Subaru. Calibration completed in an hour or less. I cannot rate "Quality of Work" properly below since I have no idea what the re-calibration entails - only that service adviser said that the procedure is "complicated"" No parts needed to be replaced. More

Excellent customer service My service appointment was done in a timely fashion and I had excellent customer service. I would highly recommend this dealership to people I know My service appointment was done in a timely fashion and I had excellent customer service. I would highly recommend this dealership to people I know More

Courteous staff. I discovered our inspection was expiring in a few days and the oil needed to be changed. They were able to schedule a day and time convenient for us. I discovered our inspection was expiring in a few days and the oil needed to be changed. They were able to schedule a day and time convenient for us. They provided a courtesy car since the service time was over the lunch hour. We were able to go to the mall and have lunch instead of waiting in the lounge. More

Overall good experience Easy to schedule the appointment. Friendly and knowledgeable service representatives. Beautiful new building makes it so much easier to get in and o Easy to schedule the appointment. Friendly and knowledgeable service representatives. Beautiful new building makes it so much easier to get in and out. State Inspection done in a timely manner. More

Window Replacement Thank you to the fine folks at W&L Subaru Service for your quick and easy turnaround on the replacement of my drivers side window that was scratched p Thank you to the fine folks at W&L Subaru Service for your quick and easy turnaround on the replacement of my drivers side window that was scratched prior to delivering it. The part was ordered quickly and replaced even quicker. Can’t ask for better service than the folks at W&L Subaru Service! More

Very good experience Very professional, prompt, informative, friendly, and considerate with our service appointment at W&L. With the snowstorm that morning, the servi Very professional, prompt, informative, friendly, and considerate with our service appointment at W&L. With the snowstorm that morning, the service department did it's best to get customers serviced and on their way home as quickly as possible. Great team work! More

Excellent all around Everyone was friendly and helpful. Your waiting area was most accommodating and comfortable. Great coffee. Thank you for offering healthy fruit. I'll Everyone was friendly and helpful. Your waiting area was most accommodating and comfortable. Great coffee. Thank you for offering healthy fruit. I'll be back More

Great Dealership Ken Heim is a great sales person to work with. Very knowledgeable and quick responses. The Service Dept has been terrific in making arrangements to Ken Heim is a great sales person to work with. Very knowledgeable and quick responses. The Service Dept has been terrific in making arrangements to pick up my Subaru and do the maintenance work. Definitely recommend both the sales and service departments to anyone looking for a new or used car. More