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W&L Subaru - Service Center

Northumberland, PA

4.7
2,077 Reviews
Call Service Center (570) 473-3432

2,077 Reviews of W&L Subaru - Service Center

Sort by
August 02, 2023

Had vehicle for over a month. Never even looked at it until it had been there for 2 weeks. More

by Cdyrwe14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2023 -

W&L Subaru responded

Thank you for the feedback. We're sorry you did not have a good experience. If there is anything we can do for you, just give us a call at 570.473.3432 and press 2 for service. Thanks again, and have a great day. (Please note: service is unable to see replies to this message.)

August 01, 2023

Great service exactly at the agreed upon appointment time; the price was reasonable and the free car is a great perk. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2023 -

W&L Subaru responded

Thank you so much Randy!

July 31, 2023

Excellent service at W&L. Even though the waiting room was crowded my wait was minimal. They also washed my car. More

by flyfsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2023 -

W&L Subaru responded

Thank you!

July 30, 2023

Owen is a real standup guy, professional and courteous. Adam (did I get the name right?) is a real good tech, explained everything thoroughly and in detail, and, most important, let me into the service are More

by steveaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, service tech
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Aug 06, 2023 -

W&L Subaru responded

Thanks for taking the time to share your thoughts online! See you next time!

July 29, 2023

The people at the dealership are always friendly and willing to help and the is done on time. More

by S39F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2023 -

W&L Subaru responded

Thanks and have a great day!

July 29, 2023

Always an excellent experience. Staff is knowledgeable and respectful. Also, accommodations for waiting are very good. More

by beaheid
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Report | Print
Aug 06, 2023 -

W&L Subaru responded

Thanks for visiting our service department! We're pleased you enjoyed the free amenities in our customer lounge!

July 29, 2023

Very helpfull and friendly. Everyone goes above and beyond to make sure you are satisfied. More

by roxane_z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2023 -

W&L Subaru responded

Thanks Roxane!

July 29, 2023

Great service, polite, attentive to my needs as well as the car. Owen explained everything well and provided a loaner car so I didn’t have a long wait More

by maryjanelondis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2023 -

W&L Subaru responded

Thank you so much!

July 28, 2023

Was fine just waited to long For theb2 hr wait wasn't bad Was fine thanks More

by nstraub2
Recommend Dealer
Yes
Report | Print
Jul 29, 2023 -

W&L Subaru responded

Thank you for your review, and have a great day.

July 27, 2023

Great, honest, speedy, reliable service department. Could not be happier with my Subaru from W & L More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Report | Print
Jul 29, 2023 -

W&L Subaru responded

Thank you so much, Eve!

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