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W&L Subaru - Service Center

Northumberland, PA

4.7
2,077 Reviews

2,077 Reviews of W&L Subaru - Service Center

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July 11, 2023

All good Kept me informed Very polite This is very intrusive. Take what your customer sends or you are being annoying More

by mollymaginnis51
Recommend Dealer
Yes
Jul 11, 2023 -

W&L Subaru responded

Thank you so much!

July 09, 2023

Owen contacted me to let me know what the mechanic found that might need further attention and I appreciated that. When all the work was done, he let me know that my car would be returned shortly. The man More

by jvansickle
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

W&L Subaru responded

Thanks for reviewing our dealership, and have a great day!

July 09, 2023

Great customer service fast service very clean nice atmosphere friendly associates knowledgeable quick response smile More

by carolhoover1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

W&L Subaru responded

Thank you for your review!

July 09, 2023

Very nice people. Knowledgeable and polite would recommend to anyone. Service was excellent and professional. More

by bbc89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

W&L Subaru responded

Thanks!

July 07, 2023

They were good at getting my car in and there custmer service lady kimberly did a good job and they were able to fix my computer in my car Good Job More

by Skinner123160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 07, 2023 -

W&L Subaru responded

Thanks for the review!

June 30, 2023

Very customer oriented & helpful. Knew how to make me feel like my vehicle was in good hands! More

by tinawest48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

W&L Subaru responded

Thank you! If you need anything else, just let us know!

June 27, 2023

I enjoy all the services W&L has to offer. Thank you for the service More

by Klmichaels
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

W&L Subaru responded

Thank you so much for the 5-star ratings!

June 26, 2023

Everyone at W&L has treated me quite well and has good people there. Treated with respect and prompt service. Awesome people More

by rusty12149
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

W&L Subaru responded

Thanks!

June 16, 2023

Well it was done well and the problem was addressed with the monitor in the car More

by banian3113
Recommend Dealer
Yes
Jun 16, 2023 -

W&L Subaru responded

It was our pleasure helping you!

June 16, 2023

Kimberly Heltzinger is a fantastic service advisor. So pleasant and polite and keeps you informed throughout the process! More

by krys.1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger
Jun 20, 2023 -

W&L Subaru responded

Thank you for your review!

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