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W&L Subaru - Service Center

Northumberland, PA

4.7
2,079 Reviews

2,079 Reviews of W&L Subaru - Service Center

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March 29, 2023

It was easy to make appointments and the ability to get a loaner car was convenient. More

by kpup182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

W&L Subaru responded

Thanks! We're pleased you were able to make use of our free loaner car perk!

March 24, 2023

Love this place! Very professional, great service, nice waiting room for my handicapped Mom! Thanks More

by mbubb56
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 24, 2023 -

mbubb56 responded

Would recommend dealership

Mar 24, 2023 -

W&L Subaru responded

Thank you so much!

March 23, 2023

Knowledge service technicians. I like the video inspection and the technician’s narration. The service area and waiting area are well maintained, giving the impression of a profe More

by volvo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

W&L Subaru responded

Thanks so much for the feedback. If you need anything else, please let us know!

March 23, 2023

I arrived early and the team took my car right in. Everything was spotless inside the dealership. Love the quiet work area! The video of the work they did was great! And the car wash is such an aw More

by viktoria03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

W&L Subaru responded

Thanks so much for sharing your experience online!

March 14, 2023

Great service and staff. . They came shortly after I called. My car wouldn’t start. They came, started it and took it to the service center and checked it out overnight. More

by Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get his name but wish I had. He was great. So nice and helpful!!
Mar 14, 2023 -

W&L Subaru responded

Thank you for the review!

March 11, 2023

Wonderful service! Great people! Love the valley service! Best feature ever, especially for working people who don't have the time to run their vehicle there, wait for More

by linseyranay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

W&L Subaru responded

Thank you so much! It's always our pleasure helping you in service!

March 10, 2023

Great kind and was able to update software to allow remote start thank you very much More

by schoadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

W&L Subaru responded

Thanks for your business!

March 10, 2023

Got me in right away for state inspection. Very friendly people. Very happy with service More

by David
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

W&L Subaru responded

It was our pleasure helping you! Thanks!

March 09, 2023

Great Service, Very Friendly Staff, always clean. Would and have recommended this dealership to others More

by onierose2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 10, 2023 -

W&L Subaru responded

Thank you!

March 08, 2023

I got my tires rotated and my car now shakes when driving it on the road More

by loganmensinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaunda Zeigler
Mar 10, 2023 -

W&L Subaru responded

Thank you for the feedback. We are very sorry this issue is occurring. We very much want to correct this problem. Please give us a call at 570.473.3432 so we can get this resolved for you. Thanks again and have a great day.

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