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W&L Subaru - Service Center

Northumberland, PA

4.7
2,077 Reviews

2,077 Reviews of W&L Subaru - Service Center

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June 28, 2022

Very helpful and professional. Quality experience every time I've been to the dealership. Everyone's been above and beyond helpful. More

by randomadventures927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

W&L Subaru responded

Thank you so much!

June 28, 2022

great customer service, had a loaner to use which was great. the overall service didn't take that long at all either. highly recommend. More

by sand202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

W&L Subaru responded

We appreciate the feedback! Have a great day!

June 28, 2022

Very friendly and knowledgeable about my car. Very quick with changing the oil and rotating my tires. More

by cbauder6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

June 28, 2022

The service and customer service is excellent. There’s very good communication with customers. My car was washed before leaving. More

by louiseskurkey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 29, 2022 -

W&L Subaru responded

Thank you for your review! If you need anything else just let us know!

June 27, 2022

Service was prompt and when extra service was needed, applied it to the warranty without question. Brought a safety concern to our attention and while it delayed our departure, it was necessary. More

by seward0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

W&L Subaru responded

Thank you for the feedback and have a great day!

June 27, 2022

We always have the best customer service at W&L! ! This is our 2nd Subaru! We recommend W&L to anyone who’s in the market for a new or used car!!! More

by lorikoltenuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

W&L Subaru responded

Thanks for the repeat business! Have a great day!

June 27, 2022

Fast and convenient service. Clean waiting areas and restrooms. The professionalism of the staff and the complementary services have made us a Subaru family for life! More

by 08bwilliams
Recommend Dealer
Yes
Employees Worked With
He I’m
Jun 27, 2022 -

W&L Subaru responded

Thanks!

June 27, 2022

Isaac Young, the service department, and Subaru America provided exceptional customer service when dealing with my tire wear issue. More

by artmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Young
Jun 29, 2022 -

W&L Subaru responded

It was our pleasure helping you! Thanks!

June 27, 2022

Good work completed on a timely matter waiting room was clean and comfortable and everyone was friendly More

by jfflandis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

W&L Subaru responded

We appreciate the feedback!

June 25, 2022

I have been very pleased with the ease of scheduling service. I have always been confident of the information I get from the technicians. I appreciate the waiting area! More

by bktroxell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

W&L Subaru responded

It is our pleasure helping you in service! Thanks!

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