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Wagner Kia of Shrewsbury
Shrewsbury, MA
122 Reviews
At Wagner Kia of Shrewsbury we are serious about the knowing and understanding the intracacies of our product. Our team members continually train to learn about new features in the ever-evolving automotive market and how Kia applies that technology in their vehicles. We are proud to represent the Kia brand.
Our experienced staff has helped many people get into the car that they want and we want to help you too. Our customer service is renowned, earning us top marks on Google and other review platforms. We strive to provide the best sales and service experience possible to make your car buying process stress free. We invite you to come down to 730 Boston Turnpike, Shrewsbury, Massachusetts and shop for your next vehicle the 'Wagner Way' - easy and pressure free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 AM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 122 reviews
May 19, 2019
Shirley was great it was a quick and easy process and everything went smooth. I am very happy with the dealership and everyone I met there it was a quick and easy process and everything went smooth. I am very happy with the dealership and everyone I met there More
by Tommy3480
Employees Worked With
May 11, 2019
Totally Positive Experience Ordering my new Soul from this dealership was an incredibly smooth process. The staff and manager bent over backwards to make the sale painless--a rar Ordering my new Soul from this dealership was an incredibly smooth process. The staff and manager bent over backwards to make the sale painless--a rarity when buying a new car! This is my second Soul, but first time with this dealership. I highly recommend Wagner Kia of Shrewsbury. Their level of customer service is second to none. More
by gemwriter
May 09, 2019
Wagner Kia does it right! From the time you make first contact to the end of the transaction its top shelf all the way. Why buy anywhere else. Value and quality under the same From the time you make first contact to the end of the transaction its top shelf all the way. Why buy anywhere else. Value and quality under the same roof. More
by Olbull
May 03, 2019
Easy to work with and got a great deal The salesman who I worked with got me a great deal and was very helpful. He was even willing to pick me up at another dealership to return my previous The salesman who I worked with got me a great deal and was very helpful. He was even willing to pick me up at another dealership to return my previously leased vehicle and bring me to Kia to get my new vehicle. More
by Hnorris
Employees Worked With
April 29, 2019
Fantastic experience! Walked in knew what we wanted and how much we wanted to spend, left with exactly what we were looking for! Nick and Shaun were helpful and made our bu Walked in knew what we wanted and how much we wanted to spend, left with exactly what we were looking for! Nick and Shaun were helpful and made our buying experience seamless! Highly recommended!! More
by DDKK
April 29, 2019
Friendly Easy experience Best buying experience I have had. I got to drive home the same day. Dave was very friendly and made the process easy. I will recommend this dealershi Best buying experience I have had. I got to drive home the same day. Dave was very friendly and made the process easy. I will recommend this dealership to friends and family. More
by WoMak9
April 11, 2019
Excellent service David was an excellent support throughout the entire car buying process and I would definitely recommend anyone to go to Wagner Kia for their next veh David was an excellent support throughout the entire car buying process and I would definitely recommend anyone to go to Wagner Kia for their next vehicle. More
by mikecardin
March 31, 2019
See Petar in sales for a great buying experience We just bought our new car from Petar and are very happy with the service we received He made the entire process easy and comfortable. We just bought our new car from Petar and are very happy with the service we received He made the entire process easy and comfortable. More
by Karen M
March 26, 2019
Buy from Nick! Looking for a new or used car, go see Nick Webster at Wagner Kia in Shrewsbury, MA and you'll get the best deal possible! Looking for a new or used car, go see Nick Webster at Wagner Kia in Shrewsbury, MA and you'll get the best deal possible! More
by NickCannoli
Employees Worked With
March 23, 2019
Great Dealership. Avoid Edwin. I went to Wagner to test drive a CPO Kia Sorento with the intent to purchase if nothing was wrong with the vehicle. I made an appointment. When I got I went to Wagner to test drive a CPO Kia Sorento with the intent to purchase if nothing was wrong with the vehicle. I made an appointment. When I got to Wagner there was an "event" going on and the place was manic. They did not remember my appointment and did not have the car ready to drive. I did have the pleasure of working with Zulimar who is very sweet and genuinely interested in helping me. When I was ready to talk prices, however, Edwin approached us and that's when the visit went sour. He was aggressive, pushy, rushed, and made it very clear that it was a busy day and he did not want our business because we were firm on our price (cash). He actually told us to go to another dealer! So we walked out. The next day, I get a call from Edwin asking if we were still interested in the vehicle. I said yes, if you meet our price. He said he could do it if I came up $100. I agreed and he said he would run it by the General Manager and then call me back. Never called me back. Instead, he sent a curt e-mail basically stating that I had to agree to finance with them or the price would be increased another 2K! That was a very unprofessional move in my opinion. I e-mailed the General Manager, Joe, to inform him of the sullied "deal" and his unprofessional staff. Then I got a call from Joe. This is where I became impressed with the dealership again. Talking with Joe was like talking with a friend. He apologized and worked with me on purchasing the car in a very straightforward manner. I wish I had be able to work with him from the start! It was obvious that he cared about his business and clients. Overall, I do think it is a good dealership and I was just unfortunate enough to come on the wrong day and speak with the wrong person. More
by AverageJoe
