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Waite Toyota
Watertown, NY
916 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 916 reviews
September 25, 2025
Matt was great, very knowledgeable about all the vehicles they sell. My second vehicle bought from him and Waite. they sell. My second vehicle bought from him and Waite. More
by laceyj004
Verified Customer
September 25, 2025
Was a real pleasure buying our new vehicle at Waite. They made it very easy and painless. They made it very easy and painless. More
by chuck0067
Employees Worked With
September 25, 2025
I’ve bought my last 2 vehicles here and my daughter bought her first here. I love how transparent everything is. Everyone is super friendly and there is absolutely no pressure! bought her first here. I love how transparent everything is. Everyone is super friendly and there is absolutely no pressure! More
by klcompidiot
Employees Worked With
William Ray (or Billy Ray as a coworker called him)
September 10, 2025
John was great. Very helpful,not pushy,very polite. Great experience with everyone at the dealership. Would highly recommend. Thanks for a great car buying experien Very helpful,not pushy,very polite. Great experience with everyone at the dealership. Would highly recommend. Thanks for a great car buying experience. More
by rlyoungs
August 24, 2025
I really put this off too long, I don't like purchasing vehicles, however the Waite staff were wonderful, no pressure and very helpful and knowledgeable. I highly recommend them!. vehicles, however the Waite staff were wonderful, no pressure and very helpful and knowledgeable. I highly recommend them!. More
by spdinpul
August 23, 2025
All the staff were professional, patient & worked with me to meet my needs as a customer. After the purchase was made the representative took his time to go over everything & answered any questions that I ha to meet my needs as a customer. After the purchase was made the representative took his time to go over everything & answered any questions that I had in regards to the documents or plan. A++ Customer Service. Thank you. More
by mjackson6481
Employees Worked With
August 21, 2025
Steve, the salesman, was wonderful to work with through this purchase. He made the experience smooth. this purchase. He made the experience smooth. More
by mcintoshdonna1959
Employees Worked With
August 21, 2025
Rather not be forced to say fifteen words just feel good about answering the questions. All positive ratings, about answering the questions. All positive ratings, More
by TAD7155
Employees Worked With
August 20, 2025
This is my 3rd vehicle bought from you guys since 1989 & over the 35+ years you have continued to provide great customer service over the 35+ years you have continued to provide great customer service More
by randyrobertredmond
August 16, 2025
Steve is very professional and easy to deal with. The dealership was clean and inviting The dealership was clean and inviting More
by tcbziebart
