Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 887 reviews
July 26, 2023
Sales rep was great helping find the tundra platinum that I wanted. There was no pressure sale at all! I wanted. There was no pressure sale at all! More
by jsovie1
Verified CustomerEmployees Worked With
July 24, 2023
Even thought Toyota is not producing vehicles quickly, we were kept up to date on the expected delivery of our new car. Also, over the years, we have found the service department to be honest, professional were kept up to date on the expected delivery of our new car. Also, over the years, we have found the service department to be honest, professional and responsive to our needs. More
by RTSTEPHENS
Employees Worked With
July 22, 2023
Jon was easy to deal with. I was treated well. The process was quick and easy. I was treated well. The process was quick and easy. More
by cmm5781917
July 20, 2023
Great to deal with. It was a smooth process with no games played. Jon was my salesmen and was very responsive for any question. It was a smooth process with no games played. Jon was my salesmen and was very responsive for any question. More
by CHRIS
June 29, 2023
First time Toyota buyer. Overall buying experience was very pleasant. Hope service department meets my expectations. Overall buying experience was very pleasant. Hope service department meets my expectations. More
by nylaurah
Employees Worked With
June 27, 2023
Salesman was polite and knowledgeable. Price was acceptable. Help was available after the sale. No complaints. Price was acceptable. Help was available after the sale. No complaints. More
by KAYAKR2
Employees Worked With
June 24, 2023
MR. Everson's presentation would have been better if it was before the final transaction, giving the customers time to think about the different products. was before the final transaction, giving the customers time to think about the different products. More
by KWOODY733
June 22, 2023
We have bought and leased with Waite for the last 11 years and wouldn't dream of car shopping anywhere else! Jon Keggins is our go to and he's always a quick phone call away whenever we need him. years and wouldn't dream of car shopping anywhere else! Jon Keggins is our go to and he's always a quick phone call away whenever we need him. More
by STELLACARINA02
Employees Worked With
June 15, 2023
Mr. Keggins made my car buying experienced the most pleasant I’ve had. Was incredibly helpful, respectful, and patient. Next time we need a car we will go see him. Didn’t feel like I was forced to do a pleasant I’ve had. Was incredibly helpful, respectful, and patient. Next time we need a car we will go see him. Didn’t feel like I was forced to do anything and there was no rush. Thanks again Mr.Keggins. More
by Jacob
Employees Worked With
June 11, 2023
Some bait and switch with pricing, and poor detailing of the vehicle - previous owner's personal info still on the car's computer, dog fur on ceiling. the vehicle - previous owner's personal info still on the car's computer, dog fur on ceiling. More
by bryan.stumpf
Employees Worked With
