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Waite Toyota

Watertown, NY

4.8
896 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 896 reviews

September 27, 2022

My salesman, Chuck Dibble, did an excellent job in helping me trade in my two vehicles & buying my new Highlander. He was a very patient man explaining to me all the new features that were on the car More

by SBELDEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure which Finance Officer I spoke to., Charles Dibble
Oct 04, 2022 -

Waite Toyota responded

Thank you for the review!

September 23, 2022

Everything! Salesman was perfect not high pressure. Was knowledgeable. Financing superb. Very pleased with the teamwork. More

by littlemacomber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Sep 26, 2022 -

Waite Toyota responded

Thank you for your review!

September 23, 2022

I was very happy with the entire process from beginning through the end, everyone was very professional and helpful. More

by jladuc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Waite Toyota responded

Thank you for your review!

September 22, 2022

Was amazed at how quick and Easy we were able to get jolene back in her own car! Thanks for doing all the work! More

by jrhodes4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Waite Toyota responded

We appreciate your review!

September 20, 2022

In today's world, I was not a fan of internet sales. Waite made the negotiation transparent and a fair deal. WE traveled over 2 hours to test drive and close the deal. The vehicle was exactly how More

by ddarrow17
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Waite Toyota responded

Thank you for sharing your experience!

September 13, 2022

Nice people. No pressure. Excellent experience. Now I have to add words to reach 15. More

by hfd2500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Waite
Sep 14, 2022 -

Waite Toyota responded

Thank you for the review!

September 02, 2022

Friendly staff, easy to work with, great communication with sales and finance. The buying process was so easy! More

by bailey.jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Waite Toyota responded

We appreciate your review!

August 25, 2022

Jessica was excellent. We were very happy with her.she was great explaining everything , paper work plus everything on the car. She was very friendly and pleasant to deal More

by RRGLADLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 26, 2022 -

Waite Toyota responded

Thank you for your review!

August 20, 2022

Jon Keggins was very helpful. The car is in excellent condition. I look forward to getting many miles out of it. More

by upphetsade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Waite Toyota responded

We appreciate your review!

August 20, 2022

Waite Toyota of Watertown consistently offers excellent customer service. I return for both sales and service because of the friendly, knowledgable staff, straightforward transactions, and excellent commun More

by MARKA.NEWMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Waite Toyota responded

We appreciate your continued business!

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