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Waite Toyota
Watertown, NY
894 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
November 08, 2021
I had excellent service, very happy with my purchase!! I will definitely tell people they should go to Waite. will definitely tell people they should go to Waite. More
by KEEKEEWILSON
Verified CustomerEmployees Worked With
November 05, 2021
Jon Keggins, sales representative, very pleasant to work with and felt he was looking out for my best interest. He took the time to research all the incentives available to me which made me feel comfortable with and felt he was looking out for my best interest. He took the time to research all the incentives available to me which made me feel comfortable and trustworthy. He was not a "pushy" irritating sales person!! He handled my lease trade in with professionalism and honesty and I was especially pleased on how smoothly things went without any complications and or surprises. Thank you Jon!! More
by Diane
Employees Worked With
October 24, 2021
They displayed some great customer relationship and service delivery skills. Keep up the good work! service delivery skills. Keep up the good work! More
by Gerald
October 18, 2021
Very friendly. Not pushy and answered all the questions I had in a prompt manner. I would recommend Waite Toyota to anyone looking for a vehicle. had in a prompt manner. I would recommend Waite Toyota to anyone looking for a vehicle. More
by HRBURKE117
October 17, 2021
Very friendly and not pushy took all the time to work on the things we wanted in a vehicle that we wanted without any pressure all in all a great experience made sure to show you how everything worked in th the things we wanted in a vehicle that we wanted without any pressure all in all a great experience made sure to show you how everything worked in the car More
by GILBERTJ0330
Employees Worked With
October 17, 2021
Had an incredible experience from beginning to end! Definitely will recommend Waite Toyota to anyone! Definitely will recommend Waite Toyota to anyone! More
by JENNIFERANGUS5
October 15, 2021
Years ago, my husband and I purchased a new car from Waite Toyota in Watertown, NY, and were impressed with the sales and service staff. So, when my adult son said he was looking to purchase a used truc Waite Toyota in Watertown, NY, and were impressed with the sales and service staff. So, when my adult son said he was looking to purchase a used truck from the dealer, we didn't have misgivings of him dealing with a "fly by night" used car dealer. Well, that trust was truly misplaced and naive. He's had the truck for two weeks; the navigation system screen needed a replacement, and now in week two, the truck won't start, and we believe it is the alternator. It's clear no one in the used car department had this vehicle examined before they sold the truck to anyone. You ask yourself, why am I speaking for my son, who is an adult? Well, he has a disability that causes him to make impulsive decisions, and he's very trusting of others. He wanted to make this purchase independently, and we were hopeful Waite Toyota would have some integrity. WRONG. They talked him into financing a $700 rust-proofing package on a truck that already has rust on the body. He thought purchasing a $2,600 extended warranty would be prudent to provide a safety net if repairs were needed in the future. Well, I guess he's going to need an extended warranty if the truck has to be towed to a mechanic in the first two weeks because it won't start. Do yourself a favor. Don't purchase a used vehicle from Waite Toyota in Watertown, NY. More
by JanR
Employees Worked With
October 14, 2021
Was the best experience I have had at a dealership. Matt was an awesome salesmen. I’m pleased with my vechile. I would recommend Waite Toyota to all my friends. Thank you so much. was an awesome salesmen. I’m pleased with my vechile. I would recommend Waite Toyota to all my friends. Thank you so much. More
by TMBROWN3753
Employees Worked With
October 11, 2021
Buying my RAV4 Prime was a flawless transaction experience with Jessica. I would go back to her when I need another vehicle. experience with Jessica. I would go back to her when I need another vehicle. More
by JAEINKO
Employees Worked With
October 09, 2021
Matt is a great guy and was very helpful. The dealership as a whole is outstanding. The Service Department is exceptional. as a whole is outstanding. The Service Department is exceptional. More
by lhdisalva
Employees Worked With
