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Waite Toyota

Watertown, NY

4.8
895 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 895 reviews

September 05, 2021

We are repeat customers of Waite Toyota. I love my new sienna. Jon always takes great care of us and finds exactly what we are looking. More

by BFREDER2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Waite Toyota responded

We appreciate your business and your review!

September 03, 2021

Jessica Allen really very good customer service she did Jessica Allen really very good customer service she did a great job . New Toyota RAV4 . I will be back in three years to lease Toyota Rav4 More

by SJWASHBURNSC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Waite Toyota responded

Thank you for your review!

September 02, 2021

It was amazing how efficient they were. Much of sale was handled over the phone. We live two hours away and when we arrived there it took about a half-hour to complete the sale including going over the basi More

by ESTOUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Waite Toyota responded

Thank you for your business and your review!

August 28, 2021

I was professionally taken care of from walking in the door to leaving in my vehicle. Financing and Insurance were handled by the dealership and the vehicle features were explained clearly when I picked More

by jvanepps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Waite, Cheryl Robbins
Aug 30, 2021 -

Waite Toyota responded

We appreciate your business and your review!

August 27, 2021

No pressure, relaxed process. Tim Everson had everything prepared and ready as promised and the car exceeded my expectations when I arrived. This was the first vehicle I’ve ever purchased through Waite Toyo More

by Todd G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Waite Toyota responded

We appreciate your review!

August 26, 2021

Accommodating, let us look at numerous vehicles. Did not pressure or push. Did what ever they could to make a smooth and easy transaction happen More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

Best dealership that I have ever used. Jessica Allen is just super in her job and I would not use any other sales person as she sure can get the job done in the most efficient way. She excels in her job an More

by SCHICHESTER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Waite Toyota responded

Thank you for your review!

August 24, 2021

Matt Spencer was great and easy to work with! He kept me updated about my deal and got me my car as quick as possible. More

by KLSCHLEICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Aug 26, 2021 -

Waite Toyota responded

We appreciate your review!

August 23, 2021

I had a great experience purchasing my vehicle. I almost felt like they didn’t care if I purchased or not, which made me more comfortable. The purchase was seamless. All was great until I had emergency surg More

by ACOLLIER3160
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Waite Toyota responded

We appreciate you sharing your experience. If you need assistance with your vehicle please contact our Service Department at 315-788-6022.

August 22, 2021

very easy to work w/ non pushy salesman answered any questions I had.As long as your credit rating is good no need to show proof of income. More

by WOLFLOVER2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Aug 23, 2021 -

Waite Toyota responded

We appreciate your review!

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