Back

Waite Toyota

Watertown, NY

4.8
895 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Contact Dealership

18406 US-11

Watertown, NY

13601

Directions

By Type

Showing 895 reviews

August 07, 2021

It was seamless. I went to Waite Toyota looking for a RAV4 Prime. Jon Keggins took great care in explaining all of the details and answering all my questions. My experience was very relaxing and comforta More

by Andy Keal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Aug 11, 2021 -

Waite Toyota responded

We appreciate your review!

August 06, 2021

For my second time Waite’s and Jessica Allen have made my vehicle sales experience a pleasurable and seem less one. Thank you so much! More

by A.RED77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Waite Toyota responded

We appreciate your review!

August 04, 2021

As usual Team Waite did a great job especially Jon Keggins who kept me posted once he new the schedule for the incoming truck. Another great job as Waite has done in the past. More

by WILLIAM.BURNARD
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Waite Toyota responded

We appreciate your review!

August 01, 2021

Chuck and Tim are literally incredible. They both worked their tails off to get me the truck I wanted. They kept me updated and in the loop with every step. More

by CHEMEKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Aug 02, 2021 -

Waite Toyota responded

Thank you for your review!

August 01, 2021

Had a great experience! Matt helped me get the right truck that I wanted and when it arrived Matt went through the whole truck explaining all the details. Cheryl in customer relations had all the paper More

by JIMPHOTOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Aug 02, 2021 -

Waite Toyota responded

We hope you enjoy your new truck!

July 31, 2021

Waite Toyota is a dealership you can trust and receive honest answers. Sales, office, and service department are knowledgeable in all aspects of buying and leasing of vehicles. I highly recommend Waite More

by DJPMOSIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Waite Toyota responded

We appreciate your continued business!

July 29, 2021

Excellent to work with on a car purchase. Matthew was always very helpful and understanding of my many questions. Did not feel pushed into anything. Thank you! More

by KLANDIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Waite Toyota responded

We appreciate your business and your review!

July 26, 2021

Professional, Honest, forthright and knowledgeable 👍. I would go back! No pressure from our salesman and he found the vehicle we were looking for soon being delivered and gave us enough information for us More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Waite Toyota responded

Thank you for your business Jim!

July 24, 2021

We went to multiple dealerships looking to find the perfect Truck. Dealership after dealership we got pushing sales men. At Waite Toyota, we dealt with Chuck, he was very polite, understood our needs a More

by Gates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Jul 26, 2021 -

Waite Toyota responded

Thank you for sharing your experience!

July 24, 2021

The entire sales process was a great experience. Chuck made the entire transaction a great experience. I felt like I was treated professionally and got a good deal overall. More

by SJEVANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Jul 26, 2021 -

Waite Toyota responded

We appreciate your business and your review!

...
41
...