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Waite Toyota

Watertown, NY

4.8
896 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 896 reviews

May 04, 2021

Purchased a new minivan. Salesman found vehicle we were looking for and got it from another dealer. Excellent overall experience. Salesman was very polite and helpful. More

by EMJEN2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
May 07, 2021 -

Waite Toyota responded

Thank you for sharing your experience and letting us serve you!

May 03, 2021

Clean dealership, very presentable with a modern appearance. Staff is very friendly and eager to help, especially Matt Saunders who handled my transaction, great experience. More

by tym_5_
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
May 02, 2021

I spoke with Matt, told him what type of vehicle I was looking for and what my needs were. He got back to me quickly with options and I ultimately purchased first one he suggested More

by vtalf73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Waite Toyota responded

Thank you for sharing your experience!

May 02, 2021

This is the fourth vehicle I have bought from Jessica. She's professional, and efficient. She always takes the time to orient me to the new vehicle. More

by JMWCNM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Waite Toyota responded

We appreciate your continued business!

May 01, 2021

There was no bull no pressure just business. I went there to get a nice truck and that's exactly what I got, without hassel or pushy salesman. It was quick, easy and I left happy!! More

by steve114life
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Waite Toyota responded

We appreciate your review!

May 01, 2021

Best Auto buying experience ever!Start to finish I couldn’t ask for better.My sales rep Tim was over and above helpful.Highly recommend Wait Toyota More

by WHDINGMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Waite Toyota responded

We appreciate your review!

April 30, 2021

John was great to work with but it was Tim (the finance guy) who was so freaking pushy that makes it a little worse time. More

by RYAN.YASILLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Waite Toyota responded

We appreciate your review and your honesty.

April 30, 2021

We love doing business with Waite..cannot say enough good words about Waite Toyota. If I have to spend money Waite on a car we want it to be at Waites. The best staff & everyone is so friendly. More

by appletreewine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Waite
Apr 30, 2021 -

Waite Toyota responded

Thank you for your review!

April 30, 2021

Matt was prompt with returning calls and helping. We got a great deal on our trade and a nice certified Toyota Highlander for a good price and even with the warranty. Thank you! More

by CLARENCEDUGGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Waite Toyota responded

Thank you for your review!

April 30, 2021

Had a great experience. Steve was easy to work with on the purchase of our new Camry. Very helpful showing my wife all the updates since our 2010 Camry purchase. Very satisfied. More

by BARRYORMSBY
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Waite Toyota responded

Thank you for sharing your experience!

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