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Waite Toyota
Watertown, NY
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 887 reviews
November 05, 2024
Steve was professional, friendly and very helpful. I would definitely ask for him if I go for another purchase. Thank you I would definitely ask for him if I go for another purchase. Thank you More
by EEFINLEY_6
Verified CustomerEmployees Worked With
November 03, 2024
Very pleasant to deal with. Sales person was able to follow the transaction from beginning to end in a very professional and courteous manner as well as timely/ efficient manner Sales person was able to follow the transaction from beginning to end in a very professional and courteous manner as well as timely/ efficient manner. Overall, the experience was excellent. More
by pnb1640
November 02, 2024
We have dealt with Jon everytime we have went he is awesome and not pushy. Everyone there is friendly and helpful. awesome and not pushy. Everyone there is friendly and helpful. More
by Michayla Orlando
October 27, 2024
Waite's sales team are fair . U don't have to worry about haggling. We were very impressed that the "ins. Guy" Eric was understanding. Very professional. JESSICA was great. Matter U don't have to worry about haggling. We were very impressed that the "ins. Guy" Eric was understanding. Very professional. JESSICA was great. Matter of fact and caring. Nice dealing with a fellow female!! More
by EILEENCDITCH
Employees Worked With
October 20, 2024
I have been a Waite Customer for over 40 years, they are the best in all categories dealing with customer satisfaction. the best in all categories dealing with customer satisfaction. More
by rjreese223
October 18, 2024
Matt is phenomenal he did an awesome job trough out the whole process and we will continue to use him in the future. In addition Tim from finance did an outstanding job!!!! He truly made it the easiest/bes whole process and we will continue to use him in the future. In addition Tim from finance did an outstanding job!!!! He truly made it the easiest/best experience we’ve encountered in the over 30 years of buying Toyotas. More
by AL Gonzo
October 08, 2024
Jon was very friendly, helpful and honest with us. He kept us updated on the status of our car. He kept us updated on the status of our car. More
by ROSANNEDANEGA
October 04, 2024
I didn't have a negative experience but I was not informed that insurance in NY state won't allow same day coverage. Which lead to me not being able to drive my new car home when we had planned on. I informed that insurance in NY state won't allow same day coverage. Which lead to me not being able to drive my new car home when we had planned on. I lived 4 hours away from the dealership and that was extremely frustrating being that I had to find friends that were willing to drive me out to pick up the vehicle. When I first found out it wasn't going to happen was after a week of thinking we had everything planned out. So I then had to find a new ride out. After that it was a smooth buying process but here I am not even 2000 miles after buying and I'm now running into issues with the vehicle. I understand I bought used but what I'm dealing with are things that you would assume would have been taken care of by the dealership before reselling for $30,000. At the end of the day I'm not impressed through out the entire buying experience and genuinely think they took advantage of me. All I'm saying is, be very careful and cautious before buying. More
by ethan.massey.w2
October 04, 2024
Great service all around! Easy to work with as they were very personable! We will retirn next time! Easy to work with as they were very personable! We will retirn next time! More
by cougler78
Employees Worked With
October 02, 2024
mATT sPENCER WAS GREAT TO WORK WITH! hE HELPED ME EVERY STEP OF THE WAY. tHANK YOU hE HELPED ME EVERY STEP OF THE WAY. tHANK YOU More
by johng341227
Employees Worked With
