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Waite Toyota

Watertown, NY

4.8
894 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 894 reviews

December 23, 2020

Awesome experience this was the 4th vehicle I have bought from chuck Dibble thanks for the great service I will be back to see chuck when Iam ready to trade my truck thanks More

by TODD cine
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Dec 29, 2020 -

Waite Toyota responded

Thank you for your continued business and your review!

December 17, 2020

I was very satisfied with the friendly staff and service I received while Leasing my Toyota Tacoma. I love my truck I'll be driving for the next three years. More

by DOROTHYLAMBETH30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug, Cheryl Robbins
Dec 21, 2020 -

Waite Toyota responded

Thank you for the review!

December 14, 2020

The purchase of 2021 Tundra was a very pleasant experience. There were No hassles or run arounds, this is the way buying a vehicle should be. More

by ROBCHEM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

Thank you and enjoy your new Tundra!

December 14, 2020

We have purchased our last three cars, because of the friendliness, helpfulness, listen to your customers needs really tried to meet financially what we were looking for More

by TYOUNG22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

We appreciate your review!

December 11, 2020

Matt and I were classmates in school. My parents had shopped dealership for years. Always thought out of my budget. Matt found me a vehicle when other dealers said none around, and made it fit my budge More

by Cicero3191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

Thank you for giving us the chance to earn your business!

December 10, 2020

Since I live 2 hours away, I did most everything by phone. The experience was straight forward, and easily accomplished. Using text and phone meant that I was only in showroom for about an hour, and More

by Jfuehring
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

We appreciate your continued business!

December 08, 2020

Great experience working with Matt! Made purchasing a car smooth and quick. Very helpful. Finance was too pushy and aggressive. Only downside to my overall experience. More

by crystal1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

Thank you for your business and your review!

December 08, 2020

I love our new Toyota Rav4. Jon Keggins got us the car we wanted and was so helpful. It was a pleasure dealing with him. More

by MDMONNAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

Glad to hear. Thank you for your review!

December 02, 2020

I had a very pleasant experience when picking up my 4 Runner. The process went smoothly and I was in and out of there in a timely manner. I couldn't have been more pleased. More

by KATIEMARIESTILLWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Dec 07, 2020 -

Waite Toyota responded

Thank you for the review! We hope you enjoy your new 4Runner.

November 29, 2020

Buying from this dealership was the best experience ive had. there were no hidden fees or charges which was a problem with previous exsperiences. highly recommend More

by SPARTANS975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Waite Toyota responded

Thank you for sharing your experience!

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