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Waite Toyota

Watertown, NY

4.8
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 887 reviews

December 08, 2020

Great experience working with Matt! Made purchasing a car smooth and quick. Very helpful. Finance was too pushy and aggressive. Only downside to my overall experience. More

by crystal1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Waite Toyota responded

Thank you for your business and your review!

December 02, 2020

I had a very pleasant experience when picking up my 4 Runner. The process went smoothly and I was in and out of there in a timely manner. I couldn't have been more pleased. More

by KATIEMARIESTILLWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Dec 07, 2020 -

Waite Toyota responded

Thank you for the review! We hope you enjoy your new 4Runner.

November 29, 2020

Buying from this dealership was the best experience ive had. there were no hidden fees or charges which was a problem with previous exsperiences. highly recommend More

by SPARTANS975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Waite Toyota responded

Thank you for sharing your experience!

November 26, 2020

I love my new 4Runner. Jon Keggins was great to work with and answered all my questions. He explained how everything worked and didn't make me feel rushed. Everyone was very friendly. It was a good e More

by SJTREADWELL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Waite Toyota responded

Thank you for your review!

November 24, 2020

We were greeted at the door by the salesperson. He was courteous and knowledgeable about the car. He answered all,of our questions and provided us time to test drive the vehicle. This was a very positive More

by bj50.dreyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Waite Toyota responded

We appreciate the opportunity to assist you with your vehicle search!

November 24, 2020

Always a pleasure dealing with Steve Malbouf at Waite Toyota! Friendly, personable, no pressure, and looks out for our best interests. Will be back in 39 months! More

by rmundyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Nov 24, 2020 -

Waite Toyota responded

Thank you for your review!

November 20, 2020

Waite was able to get the car I wanted. Salesman Jon Keggins was very knowledgeable and helpful about all information about the car. Car was immaculate when I received it. Everything went smoothly. More

by TNDOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Waite Toyota responded

Thank you for your business!

November 18, 2020

Great deal on trade in and new vehicle. Will recommend dealership to anyone I know looking for a Toyota. Was called and told about things I forgot in my old Tacoma. They packaged and mailed them to me sin More

by CAJ111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Nov 19, 2020 -

Waite Toyota responded

We appreciate the chance to assist you!

November 07, 2020

I have been very pleased with this dealership as well as with your employee Steve Malbouf. This is my second leased vehicle and I am very happy with it. Steve has always gone out of his way to find us the c More

by GWARD6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Waite Toyota responded

We appreciate your continued business!

November 06, 2020

Fantastic interaction with dealership, Matthew Saunders couldn’t have been more helpful and informative. It was a pleasure buying my Toyota from Waite dealership. Looking forward to my next purchase More

by APURVIS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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