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Waite Toyota

Watertown, NY

4.8
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 887 reviews

October 31, 2020

I have purchased two vehicles from Waite Toyota and am very satisfied with both the sales department and the service department. I will be a return customer and Jessica was very helpful and knowledgeable More

by COREY.ELLIOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Waite Toyota responded

Your continued business is appreciated!

October 27, 2020

They are very accomadating and worked hard to get us the best interest rate seeing as our ratings have dipped this past year. Would deal with them again. More

by MCWal7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Waite Toyota responded

Thank you for your review!

October 23, 2020

Just bought my third Highlander. I like the dealership, the sales department and their service. I was treated well and they found the car I wanted at another dealer. Jon Keggins and Tim Everson were gr More

by SPENNOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Waite Toyota responded

Thank you for your continued business and your review!

October 22, 2020

Loved my experience. Have always went with 1 dealership for 20 years first time here and it was great will be making this my 1st choice going forward More

by ANGEL197289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Oct 23, 2020 -

Waite Toyota responded

Thank you for taking the chance to let us assist you!

October 21, 2020

Clean Dealership, Fairly Fast Transaction. Dealt with Waite Toyota for years!!! Second Prius purchased here. It's better to buy local if possible. Like Prius!!! This is my 3rd one. More

by pollocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dibble
Oct 23, 2020 -

Waite Toyota responded

We appreciate your continued business!

October 17, 2020

Was treated well. Would buy from then again if the opportunity arises. Wish they had more used, but pandemic has had a lot to do with that More

by HIGHLANDER40CALSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Waite Toyota responded

Thank you for sharing your experience!

October 17, 2020

Our salesman was Jon Keggins. He was the best - he was very patient, made sure we had all questions answered before we left. Super experience More

by janjohnson1216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Oct 19, 2020 -

Waite Toyota responded

Thank you for choosing Waite Toyota for your vehicle purchase!

October 16, 2020

We had a wonderful buying experience. Everything was smooth and easy. Matt and Tim are wonderful and answered all our questions. I wish I could buy a new car more often. More

by QUAZAR03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Waite Toyota responded

We appreciate your business and your review!

October 13, 2020

I've always purchased my cars and this was my first time leasing. Matt Saunders was very helpful over email answering all my questions and both he and Tim were great in person as well on the day I went in t More

by SSTUARTF
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Waite Toyota responded

Thank you for taking the time to share your experience!

October 11, 2020

I was truly satisfied. In less than 48 hours, I got into my new car. The only thing I deplore is the reception of customers because as soon as I arrived at Waite Toyota, I was lost, no one to welcome me. More

by Gilmbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Waite Toyota responded

Thank you for choosing Waite Toyota for your vehicle purchase!

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