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Waite Toyota
Watertown, NY
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 887 reviews
September 17, 2020
. This was my third truck purchased from Waites, always a great experience . Chuck took plenty of time explaining all the features of the truck, making it easy for this old man to understand. Thank you great experience . Chuck took plenty of time explaining all the features of the truck, making it easy for this old man to understand. Thank you More
by MHOWAR6
Verified Customer
September 16, 2020
Covid procedures are being followed by the book. No pressure sales was the Main reason I chose Waite. The most pleasant car buying experience Ive ever had. pressure sales was the Main reason I chose Waite. The most pleasant car buying experience Ive ever had. More
by rcrlauff
Employees Worked With
September 02, 2020
In this time of uncertainty, Waite Toyota provided a very positive experience for purchasing a new truck. Despite an unprecedented shortage of new, and recently used vehicles, Waite Toyota was able to quick positive experience for purchasing a new truck. Despite an unprecedented shortage of new, and recently used vehicles, Waite Toyota was able to quickly locate a vehicle very close to my very picky demands, and was able to coordinate a smooth transition and sale. More
by TS.ROTHWELL1
Employees Worked With
September 01, 2020
The people I worked with were extremely efficient and helpful through out the process. I would recommend this dealership if you are from the area. helpful through out the process. I would recommend this dealership if you are from the area. More
by matthew_vl
September 01, 2020
Made the car buying process easy. Was frustrated with another dealership and had a very pleasant experience with Toyota! Humored all my questions and got the vehicle I wanted quickly. another dealership and had a very pleasant experience with Toyota! Humored all my questions and got the vehicle I wanted quickly. More
by ANNABELLE_0217
Employees Worked With
August 28, 2020
Jon worked very hard trying to find the vehicle I wanted and then when I bought the Highlander he showed me how to use all the electronics that was on it. I've never driven a new car in the year 2020. My la and then when I bought the Highlander he showed me how to use all the electronics that was on it. I've never driven a new car in the year 2020. My last car was new in 2007. A Chevy Blazer. This looks like a rocket ship to me. I love it and He was great. More
by scissorcindy
Employees Worked With
August 22, 2020
This is the 3rd Tundra I have purchased at Waite’s since about 2006. Customer service and professionalism were always top notch, and this is still true on my most recent buying experience. Not only do the about 2006. Customer service and professionalism were always top notch, and this is still true on my most recent buying experience. Not only do they sell a superior product in the automobile market, they continue to be an excellent dealership during and after the purchase. Five stars! More
by szhredder
Employees Worked With
August 21, 2020
Matt Saunders was fantastic! He gave me a great deal for my trade in and outlined the best features of each car I test drive. my trade in and outlined the best features of each car I test drive. More
by LINDSEY.PELKEY
August 16, 2020
New vehicle purchase I highly recommend Waite Toyota. The staff from Sales and Service are all helpful and kind to customers! I just bought a 2020 Sienna,, and Chuck Dib I highly recommend Waite Toyota. The staff from Sales and Service are all helpful and kind to customers! I just bought a 2020 Sienna,, and Chuck Dibble did a great job assisting me with the process. He ensured that I had the information that I needed, and he stressed that I can call anytime with questions or concerns. My new Sienna is beautiful! More
by MEGACALM
Employees Worked With
Charles Dibble
August 16, 2020
Made our move to Arizona possible ! I've been driving a Toyota since 2002 and have purchased all my vehicles at a different North Country Dealership which I thought had great service and I've been driving a Toyota since 2002 and have purchased all my vehicles at a different North Country Dealership which I thought had great service and they did: however, Waite Toyota is a step above and I only wish I had discovered the difference 18 years ago. Justin Waite needs to be mentioned for his personal devotion to our purchase of a 2020 Tacoma and his follow up with any any all inquires. We dealt with other individuals at the dealership as well and were on the same page. If weren't moving to Arizona in 9 days our next vehicle would be purchased at Waite Toyota as well !!! Truly a 5 start dealership ! More
by MVINCELETTE78
