
Waite Toyota
Watertown, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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We purchased a 2020 Tundra and a 2020 Highlander in the same week! It’s always great working with every one at Waite Toyota! There is zero pressure to buy! Everyone is incredibly polite, friendly, professi same week! It’s always great working with every one at Waite Toyota! There is zero pressure to buy! Everyone is incredibly polite, friendly, professional and knowledgeable! They always make the car shopping experience incredibly easy and fun! I won’t buy a car anywhere else! More
I love the way they treat you as a person not a number. Very friendly and great service. Thanks so much on our new 4 runner! Very friendly and great service. Thanks so much on our new 4 runner! More
I have had 5 Honda Pilots. Decided to try a Highlander because my sister has one and I love hers. I test drove the new Pilot first then the Highlander. There was no comparison. The Highlander was a by because my sister has one and I love hers. I test drove the new Pilot first then the Highlander. There was no comparison. The Highlander was a by far a much smoother ride and the vehicle itself felt so much heavier than the Pilot. At Honda I couldn't run away from the salesperson fast enough.....At Waite's I felt I was treated with honesty and there was no sales push. I was just made to feel that they wanted me to choose the best vehicle for me whether I bought from them or not. I will ALWAYS buy from them now because of their approach. My sales person was Jon Keggins. He did an amazing job and went through the whole vehicle with me. Every Pilot I bought I just drove off the lot. The Toyota experience was just that. A great experience! Wow. Just WOW! More
The salesman, Matt Saunders, was very efficient, thorough and easy to deal with through the whole process. I appreciate the atmosphere and will continue to come back in the future and easy to deal with through the whole process. I appreciate the atmosphere and will continue to come back in the future More
Matt Saunders was helpful before the sale and was great to work with - a great experience overall. The car was ready to go when we arrived and just what we were looking for. to work with - a great experience overall. The car was ready to go when we arrived and just what we were looking for. More
I like this dealership because its local I know some of the sales people and they help you out And a look for the best deal that they can for you the sales people and they help you out And a look for the best deal that they can for you More
The person I dealt with was knowledgeable, pleasant and patient. The reason I did not give a five-star rating was that I was not allowed to avoid the insurance hard-sell meeting which followed my purchase patient. The reason I did not give a five-star rating was that I was not allowed to avoid the insurance hard-sell meeting which followed my purchase. He was friendly but he pushed even when I made it clear that I did not want additional insurance. More
. This was my third truck purchased from Waites, always a great experience . Chuck took plenty of time explaining all the features of the truck, making it easy for this old man to understand. Thank you great experience . Chuck took plenty of time explaining all the features of the truck, making it easy for this old man to understand. Thank you More
Covid procedures are being followed by the book. No pressure sales was the Main reason I chose Waite. The most pleasant car buying experience Ive ever had. pressure sales was the Main reason I chose Waite. The most pleasant car buying experience Ive ever had. More
In this time of uncertainty, Waite Toyota provided a very positive experience for purchasing a new truck. Despite an unprecedented shortage of new, and recently used vehicles, Waite Toyota was able to quick positive experience for purchasing a new truck. Despite an unprecedented shortage of new, and recently used vehicles, Waite Toyota was able to quickly locate a vehicle very close to my very picky demands, and was able to coordinate a smooth transition and sale. More