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Waite Toyota
Watertown, NY
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 887 reviews
August 05, 2020
Actually enjoyable ! Never been able to say that about car purchase before ! Matt Spencer was a joy to deal with !Definitely will be back in 3 years ! car purchase before ! Matt Spencer was a joy to deal with !Definitely will be back in 3 years ! More
by DAVISGIRL1958
Verified Customer
August 05, 2020
We have purchased and/or leased several vehicles from Waite Toyota since 2005. The service has always been good, and we feel that we have been treated fairly. Waite Toyota since 2005. The service has always been good, and we feel that we have been treated fairly. More
by tgriffiths1
August 04, 2020
Very pleased! Waite Toyota and Matt Saunders get a 5 star rating! I was given top dollar for my trade in and a very reasonable price for the vehicle I purchased. Waite Toyota and Matt Saunders get a 5 star rating! I was given top dollar for my trade in and a very reasonable price for the vehicle I purchased. I would highly recommend them! More
by PAULAD610
Employees Worked With
July 30, 2020
2nd new car purchase from this dealership The dealer ship was clean and very easy to deal with. Process went very quickly. In and out with out any problems from the dealership The dealer ship was clean and very easy to deal with. Process went very quickly. In and out with out any problems from the dealership More
by JENNECARRINSTINA
Employees Worked With
July 21, 2020
Enjoy working with Waite Toyota it’s always a pleasant experience. The team worked hard to meet our needs and made everything easy along the way experience. The team worked hard to meet our needs and made everything easy along the way More
by BFCATANZA
July 21, 2020
I bought my first new Corolla in 1979, 41 years later Over those 41 years I might have strayed a few times, but I have never found the combination of good product, great service and honest fair deals, tha Over those 41 years I might have strayed a few times, but I have never found the combination of good product, great service and honest fair deals, that I have received from "The Waite Family". A few years ago we bought a car from Jessica Allen. I can honestly say it was one of the the best car buying experiences I had to date. I am an avid car buff and thoroughly research all the popular websites before I hit the lot. Jessica continues to impress me with her in-depth knowledge of the cars she sells. Even better I never feel like she is pressuring me just to make "the sale". Our latest purchase a used 2017 Rav4 is either the 3rd or 4th car she has helped us purchase, Waite's and Jessica will be at the top of our list when we are ready for our next purchase. More
by Phil Towne
July 20, 2020
You all where Kind, accommodating, Knowledgeable and all around awesome to talk too 👍 Chuck was a hoot 😂 We thank you all for treating use like we matter‼️ around awesome to talk too 👍 Chuck was a hoot 😂 We thank you all for treating use like we matter‼️ More
by JILLBEAN60
July 17, 2020
Best in customer service got the vehicle I wanted in a great price. Mr. Saunders was very clear and respectful. I would definitely recommend this dealership. great price. Mr. Saunders was very clear and respectful. I would definitely recommend this dealership. More
by LUISGASTALITURRIS
Employees Worked With
July 16, 2020
I had a great experience with Chuck and Cheryl at Waite Toyota. I was looking for a car quickly and had my deal worked out and done in 2 business days. Chuck was also able to work with me through email as Toyota. I was looking for a car quickly and had my deal worked out and done in 2 business days. Chuck was also able to work with me through email as I work the night shift and am asleep during the day. He had my chosen car ready for me to test drive in 20 minutes and the car was mine the next business day with all paperwork taken care of. This is my 2nd experience buying a car from Waite Toyota and I am super impressed at the friendliness and quickness the staff works. Great job! More
by ETCHED.DREAMS
Employees Worked With
Charles Dibble, Cheryl Robbins
July 14, 2020
Repeat Buyer Over several years, we have bought several vehicles from Waite, either from Chuck Dibble or Jon Keggins. We have always been satisfied and happy cus Over several years, we have bought several vehicles from Waite, either from Chuck Dibble or Jon Keggins. We have always been satisfied and happy customers. The WHOLE team works together to make a great buying experience. Thank you all at Waite's Toyota!! More
by CRICKETSNEVERSTOP
Employees Worked With
