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Waite Toyota

Watertown, NY

4.8
894 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 894 reviews

July 07, 2020

Steve was very accommodating, knowledgeable about the vehicles, wasn't high pressure, and helped us find the best one for us. Tim in the office helped us find the best warranty for our needs. More

by wandkmoser
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Waite Toyota responded

We appreciate hearing about your recent experience. Thank you for your review!

July 03, 2020

My second Toyota from Waite. I will come back when it is time for another car. ServiceDept. is also very good Clean shop and show room More

by POULSEN
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Jul 06, 2020 -

Waite Toyota responded

We appreciate your continued business and your review!

July 03, 2020

Matt Spencer was a great salesman. Upfront, honest and quick! We told him what we wanted and he made it happen. We went for used and left with a brand new 2020 Tundra! More

by AKRich72
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young
Jul 06, 2020 -

Waite Toyota responded

We appreciate hearing about your recent visit. Thank you for your review!

July 01, 2020

search for the perfect Forerunner Matt was very accommodating and helpful. He was responsive, communicative and friendly. He found me the perfect Forerunner and I could not be more pl More

by ROBERTBARANELLO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Waite Toyota responded

Thank you for sharing your experience!

June 28, 2020

Repeat customer and time and time again they are great to deal with. Great selection of new and used vehicles and top notch customer service. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Waite Toyota responded

We appreciate your review!

June 27, 2020

Excellent buying experience. Waite Toyota is a great dealership. Matt Spencer was fantastic. Matt provided top notch service. The entire purchase was smooth and problem free. I would recommend that ever More

by Kenw
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Jun 29, 2020 -

Waite Toyota responded

Thank you for sharing your experience.

June 27, 2020

This is the second vehicle we have bought from Jon, and we’ll come back to him for the next one too! I was able to do the paperwork online and everything was all set when I went to pick it up. More

by SUZANNE PRESTON
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Waite Toyota responded

We appreciate your continued business!

June 22, 2020

Awesome! Since our lease was up during the pandemic we worked with Jessica Allen. She did a great job considering we were limited as to what we could do! More

by DICKANDJOANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Waite Toyota responded

We appreciate your business!

June 13, 2020

This dealership was top notch. Polite courteous. Waite Toyota responded to my email inquiry immediately. Steve Malbouf was a fantastic sales person. The finance department was exceptional. More

by MONTONDO2000
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young, Cheryl Robbins
Jun 15, 2020 -

Waite Toyota responded

We appreciate your review! Thank you for choosing Waite Toyota.

June 11, 2020

Reliable Service I had not planned on buying a vehicle, but found something that was a pretty good deal with a great interest rate. Called about the vehicle, drove it More

by Jeeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Robbins
Jun 12, 2020 -

Waite Toyota responded

Thank you for your patience. We appreciate your business and your review!

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