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Waite Toyota

Watertown, NY

4.8
886 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 886 reviews

May 19, 2020

Knowledgeable and professional. This is the 4th vehicle I've purchased from Waite's and I fully anticipate there will be more in the future. More

by RCWOOD67
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young, Cheryl Robbins
May 20, 2020 -

Waite Toyota responded

Thank you for your continued business and your review!

May 16, 2020

bought a Rav4 Not happy with coronavirus that makes us distancing. Toyota was very helpful and my sales person went the extra mile to work the deal we were both hap More

by KARATEBARBARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Waite Toyota responded

Thank you for trusting us during this difficult time. We appreciate your review and your business!

May 11, 2020

Efficient and friendly I find a welcoming atmosphere with great selection of new and used vehicles, staffed by knowledgeable sales and service personnel makes my visiting ve More

by COMSTOCKDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Waite Toyota responded

Thank you for sharing your experience!

May 08, 2020

Easy as could be especially with the ongoing pandemic. Waite’s has adapted well under the circumstances and still maintained the highest level of professionalism! More

by DOODLEDAD1983
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Waite
May 11, 2020 -

Waite Toyota responded

Thank you for your recent purchase and your review!

April 25, 2020

Chuck did a great job with the paper work and from a distance explaining a lot of functions! Not an very easy time to buy! More

by KSPOONER
Recommend Dealer
Yes
Employees Worked With
Charles Dibble, Matthew Young, Cheryl Robbins
Apr 27, 2020 -

Waite Toyota responded

We appreciate your patience during this unique time. Thank you for your business and your review!

April 22, 2020

Car during pandemic! They made it quick and easy for me to buy a car, especially with the pandemic. Everything was done over the phone and all I had to do was sign paper w More

by TREYHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Waite Toyota responded

We are glad to hear about your recent experience, and appreciate your business!

April 22, 2020

Amazing car buying experience, even during a pandemic Great people, very easy to work with. The online remote car buying experience was very easy and we were able to pick up our car soon after. We will More

by MATTHEW.W.FISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
Apr 22, 2020 -

Waite Toyota responded

Thank you for your business and your review!

April 09, 2020

Great Sales Experience My forth purchase from Waite. I dealt with Jessica Allen who was awesome... Very helpful, knowledgeable and accommodating, with an attention to detail More

by chas13601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Waite Toyota responded

We are appreciative of you continued business and look forward to assisting you in the future!

April 08, 2020

Steve Malbouf was awesome throughout the process. I authorized the order of my Tacoma on 12/31/19. Apparently I had a unique configuration and the dealership had to do some significant legwork to get m More

by REGISTERAPRIL619
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Waite Toyota responded

Thank you for your patience during this unique time. We appreciate your business and your review!

March 21, 2020

Highly recommend! This is the 2nd used vehicle that I have purchased from Waite Toyota, and I have been very happy with the staff there from start to finish. Jessica A More

by KYLE FENNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Waite Toyota responded

Thank you for your business and your review!

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