Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
887 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 887 reviews
January 23, 2020
Went to take a look at a car for my wife and ended up buying a Rav4 and a Tundra. The customer service is exceptional and they do a greta job making the transaction beed super smooth and making the custo buying a Rav4 and a Tundra. The customer service is exceptional and they do a greta job making the transaction beed super smooth and making the customer feel apprecited. More
by G Rosario Nieves
January 16, 2020
Was in today to get car inspected and left with a new toyota rav 4, worked with chuck dibble and he as always was a big help with our purchase. We will defenitly be back in the future. Bought numerous ve toyota rav 4, worked with chuck dibble and he as always was a big help with our purchase. We will defenitly be back in the future. Bought numerous veichles through chuck and hes always made for a great experience. Colby. More
by Toyota fan 4 life.
Employees Worked With
Charles Dibble, Cheryl Robbins
January 13, 2020
AMAZING I decided in the middle of the week that I wanted to invest in a bigger vehicle for my growing family, by SATURDAY I was picking up an SUV that I am i I decided in the middle of the week that I wanted to invest in a bigger vehicle for my growing family, by SATURDAY I was picking up an SUV that I am in love with! The sales employees are all so helpful but not pushy! Jon allowed me time to think about what I wanted to do and was right there when I was ready to move forward. He and Tim made sure we did not spend more than we wanted to, and that my new vehicle was full with gas, oil changed, the works, by the time I was ready to pick up. I will go back to them every time! More
by breanna.secor
Verified CustomerJanuary 06, 2020
Always a great experience. This is our fourth vehicle we have leased or bought through Waite Toyota. Jon Keggins has been our sales rep for all our vehicles I would not deal wi This is our fourth vehicle we have leased or bought through Waite Toyota. Jon Keggins has been our sales rep for all our vehicles I would not deal with any one else he is always there after the sale to help.There service dept always there to take care of our vehicle . More
by WLIVING1
January 04, 2020
very satifing this dealership goes out of their way to help you in either sales or service. this is our second car from them and would recomend them to anyone. this dealership goes out of their way to help you in either sales or service. this is our second car from them and would recomend them to anyone. More
by turtle
December 29, 2019
Third Toyota Tacoma review Jessica Allen at Waites Toyota Watertown Ny ... best experience as always... so happy with my truck ... love it... I live in northern New York, a fema Jessica Allen at Waites Toyota Watertown Ny ... best experience as always... so happy with my truck ... love it... I live in northern New York, a female and drive in the nasty winter weather ... feel very confident with my Tacoma! ( this is my first red truck... Barcelona red!!! Beautiful... her name is Ginger!!! 🤗) More
by NOONEROWE2009
December 27, 2019
Fast and easy! I got my first car from Waite’s and I was very pleased with the services that were offered to me! I will definitely be going there for my next vehicle I got my first car from Waite’s and I was very pleased with the services that were offered to me! I will definitely be going there for my next vehicle! Matt was such a great help from our online communicating to actually purchasing the car. More
by Kate
December 20, 2019
friendly and honest This is our 4th truck from Waite , my husband like to order them and Waite is the only dealership that will actually order a vechicle. This is our 4th truck from Waite , my husband like to order them and Waite is the only dealership that will actually order a vechicle. More
by KATEDEMERS53
December 06, 2019
customer service I wish I would of went here years ago they are awesome and friendly people I feel they are honest people and treat people how they should be treatesd I wish I would of went here years ago they are awesome and friendly people I feel they are honest people and treat people how they should be treatesd More
by JOSH4130
November 30, 2019
No pressure I usually hate dealing with car salesman, at waite there was no high pressure sell. Our salesman was honest and up front about the deal and did not pu I usually hate dealing with car salesman, at waite there was no high pressure sell. Our salesman was honest and up front about the deal and did not push us to buy. This is my second vehicle purchase from them and will not be my last More
by GRUMMONS2
Employees Worked With
