
Waite Toyota
Watertown, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience Chuck took great care to review all sorts of different options to find the vehicle that was just right for me. After several test drives and pricing Chuck took great care to review all sorts of different options to find the vehicle that was just right for me. After several test drives and pricing exercises, we were able to conclude the entire experience from start to finish in very good time. Coming from out of town to attend a wedding and making this happen in the short time I had was a real pleasure. More
Leasing a 2018 Rav 4 This is my third lease through Waite Toyota. I have had an amazing experience every time. Great customer service. I would recommend your company to This is my third lease through Waite Toyota. I have had an amazing experience every time. Great customer service. I would recommend your company to others. More
Very good experience. Steven took his time with us and did not make us feel rushed. I am sure we will deal with Waite Toyota in the future. Steven took his time with us and did not make us feel rushed. I am sure we will deal with Waite Toyota in the future. More
Not your average sale There are not enough good things I can say about our experience with Jon Keggins. From the first time stepping on the lot he made us feel comfortable. There are not enough good things I can say about our experience with Jon Keggins. From the first time stepping on the lot he made us feel comfortable. One thing I hate about car shopping is helicopter intense sales people. Jon had a low pressure attitude but was highly attentive and answered whatever questions we had. Thank goodness. Hybrids are not ease to find in our area and the only one on the lot was a color I did not particularity desire. Jon looked and found a beautiful one that was to be built and told us the process of getting that one once complete. Time was not an issue so the wait was no problem. Jon kept us informed while we waited and let us know when there were any changes in the time line, for better or worse. In little under a month the car was ready to pick up and I must say was well worth the wait. Our circumstance was a bit different for which I will not go into full length but Jon was amazing at making sure all of our paperwork was complete ahead of time and if there was any more information that was needed he contacted us plenty of time in advance. If we happen to need another car in the future we will definitely head back to Jon and recommend all our friends his way. More
The Catch Great vehicle...however, the incentives we were quoted for the purchase price of the vehicle were not what they seemed. We were quoted $1,500.00 in in Great vehicle...however, the incentives we were quoted for the purchase price of the vehicle were not what they seemed. We were quoted $1,500.00 in incentives and it wasn't until we had spent several hours at the dealership and finalizing our deal that it was brought to our attention that we needed to finance through Toyota finance in order to qualify for the incentives. We should have walked away but my wife loved the vehicle. So when you add in the finance charge etc...we ended up with a little over $900.00 in incentives. We did get a fair deal on our trades and Chuck our salesman, kept us informed. I did not appreciate the automated call back system...to impersonal for a small dealership. More
New rav 4 Jessica Allen was very pleasant to deal with and very helpful getting us started with all of the features the new rav has.This was Our third vehicle Jessica Allen was very pleasant to deal with and very helpful getting us started with all of the features the new rav has.This was Our third vehicle dealing with Jessica. More
Thank you! Friendly, knowledgeable and responsive staff. Chuck was responsive during thw whole process to my calls and text messages. The trade in numbers wer Friendly, knowledgeable and responsive staff. Chuck was responsive during thw whole process to my calls and text messages. The trade in numbers were good and they got us the vehicle we desired. More
New Lease Was able to get a lease on a new car the day I went in. They found me the color I wanted and did everything in a price range that I liked. Very frien Was able to get a lease on a new car the day I went in. They found me the color I wanted and did everything in a price range that I liked. Very friendly people and easy to do business with. I dealt with Chuck Dibble who was very easy to work with. Thank you. More
Hassle free and great service Never knew car buying was so easy. We did our homework and Waite Toyota was by far the best deal. Thank you Matthew and all Never knew car buying was so easy. We did our homework and Waite Toyota was by far the best deal. Thank you Matthew and all More
People at Waite’s are great Took my 2002 Rav4 in for service - Found dpme structural problems that could have been very serious.- Addressed the problem and i decided it was time Took my 2002 Rav4 in for service - Found dpme structural problems that could have been very serious.- Addressed the problem and i decided it was time to trade Within 24 hours I was driving off with a 2018 RAV4 More