Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waldorf Ford
Waldorf, MD
209 Reviews
At Waldorf Ford, our dedicated and caring staff are committed to providing a world-class experience and striving for 100% customer satisfaction. Our commitment to excellence is reflected in our dealership winning the prestigious Ford President’s Award 10 times, a testament to our unwavering focus on exemplary customer satisfaction. This award embodies all of the passion and effort our staff places into making our customers happy. Only a few dealerships across America earn this award every year, so the fact that Waldorf Ford has earned this honor year-after-year shows just how thoroughly committed we are to providing an excellent car buying and service experience to our customers. Eligibility for the President's Award is determined by customer survey responses regarding their service and sales satisfaction. Our enthusiastic customers have cemented the legacy of Waldorf Ford's award-winning customer service and support.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 209 reviews
August 21, 2025
I had an excellent experience at Waldorf Ford. Ashley was very attentive to my needs and updated me about my vehicle in a timely manner. I would highly recommend Waldorf ford to friends and family Ashley was very attentive to my needs and updated me about my vehicle in a timely manner. I would highly recommend Waldorf ford to friends and family! More
by Ozzy
Employees Worked With
Ashley Hammer
July 27, 2025
Professional service, on time delivery, willing to answer questions and give insight on what's been done and what needs to be done. questions and give insight on what's been done and what needs to be done. More
by timeawayllc
July 23, 2025
I wasn’t satisfied with what they told me about the grill the chrome part of the grill in the center. They told me that a piece of it was broken off and the other side is loose and they said #Warranty doesn’ the chrome part of the grill in the center. They told me that a piece of it was broken off and the other side is loose and they said #Warranty doesn’t cover it. I don’t understand that. More
by Ljcbizz
Employees Worked With
July 17, 2025
The staff was helpful and very responsive to questions. We were not financing so that moved things along. No high pressure for any additional purchases. We were not financing so that moved things along. No high pressure for any additional purchases. More
by radiojack
Employees Worked With
Carlos Aguado
July 03, 2025
Waldorf ford hase exceptional standards, as shown by their service personnel. The svs person who assisted me was a true professional, taking great care of me. The mechanic that completed the work shoul their service personnel. The svs person who assisted me was a true professional, taking great care of me. The mechanic that completed the work should also be identified as a true professional. More
by Noel
July 01, 2025
I enjoyed the whole process from sales to driving off in my vehicle, my sales person an financial experience was satisfactory. my vehicle, my sales person an financial experience was satisfactory. More
by jbetj60
