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Waldorf Ford
Waldorf, MD
192 Reviews
At Waldorf Ford, our dedicated and caring staff are committed to providing a world-class experience and striving for 100% customer satisfaction. Our commitment to excellence is reflected in our dealership winning the prestigious Ford President’s Award 10 times, a testament to our unwavering focus on exemplary customer satisfaction. This award embodies all of the passion and effort our staff places into making our customers happy. Only a few dealerships across America earn this award every year, so the fact that Waldorf Ford has earned this honor year-after-year shows just how thoroughly committed we are to providing an excellent car buying and service experience to our customers. Eligibility for the President's Award is determined by customer survey responses regarding their service and sales satisfaction. Our enthusiastic customers have cemented the legacy of Waldorf Ford's award-winning customer service and support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 192 reviews
May 08, 2024
From the time that I walk into the door of the dealership. I was treat with respect, by everyone, going went out of their way to work with me. Getting me the best deal possible. Closing was quick dealership. I was treat with respect, by everyone, going went out of their way to work with me. Getting me the best deal possible. Closing was quick and easy. More
by hesterroberto
Employees Worked With
Robert Hester check my account
April 18, 2024
My experience with the sales department was great. My experience with the finance department was questionable, as I was not given a favorable financing rate having a credit score over 760!! Felt like My experience with the finance department was questionable, as I was not given a favorable financing rate having a credit score over 760!! Felt like the Dealership uses banks with higher rates for certain people of a certain color. NOT HAPPY!!! More
by thomasgr
Employees Worked With
Randy Pyatt
April 15, 2024
Love the Car . Very happy with the service and care of your top notch sales team . I give you a Five Star rating and more The car is exactly as you promised . Very happy with the service and care of your top notch sales team . I give you a Five Star rating and more The car is exactly as you promised . Best car deal ever. Respectfully Robert Metzger 2016 Taurus SHO More
by Robert Metzger
Employees Worked With
DEONTA' TAYLOR
