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Waldorf Ford

Waldorf, MD

4.3
176 Reviews

2440 Crain Hwy

Waldorf, MD

20601

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Showing 176 reviews

October 22, 2022

I was treated ok by some and like a queen by others at the dealership. More

by dawes95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He never identified himself. I found out later that his name was Warren.
Nov 09, 2022 -

Waldorf Ford responded

Dawes95, thank you for sharing this recent experience with us. We hope you will give Waldorf Ford another chance to provide you with a 5-star experience!

October 09, 2022

Received the same top-notch service I have come to expect every time they service my vehicle. Service Advisor ( Dave Bell ) has been our advisor since we bought the truck new. He is # 1 in my book! More

by speedh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bell
Oct 13, 2022 -

Waldorf Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Waldorf Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

October 08, 2022

Was quoted 1 1/2 hours for work was out in less than an hour. Great Service department. More

by reprage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 11, 2022 -

Waldorf Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 23, 2022

Service folks here have been helping me for 14 years with professional, courteous and competent service and I highly recommend Dave bell and Craig as service technicians!! More

by JEberle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave,Craig
Oct 11, 2022 -

Waldorf Ford responded

Hi Jeberle, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 20, 2022

Very nice and polite, didn't take to long to close the deal, Tony and Tony great job More

by Slim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Tony
Oct 11, 2022 -

Waldorf Ford responded

Hi Slim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 16, 2022

Staff was friendly and very helpful. My car was fixed in record time. I definitely recommend More

by Tosin B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Rowand
Nov 09, 2022 -

Waldorf Ford responded

Tosin B., we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

September 08, 2022

I can say that Ford of Waldorf were on point in their customer service and met my needs. The sales person was pleasant and didn’t give up reaching out to me. The Manager was also very accommodating in ma More

by Geraldine Bethea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. CJ, Salesman and Mr. Thomas, Manager and Ms Jacky, Finance
September 06, 2022

Everything went well, from scheduling multiple recall notices and regular service, status updates from my service advisor, Mr. Bell, and the actual service. I appreciate the outstanding service I receive More

by Pam T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bell
September 04, 2022

The 2nd time was just as amazing as the 1st checkout CJ At Waldrof Ford the entire team provided excellent customer service from start to finish and was able to work the deal I wanted so if your looking fo More

by BIGWHEELZTV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Giles
August 31, 2022

Needed someone to check a flat tire and Dave took care of my car in the service department. They plugged my tire and called me for pick up. This is my fifth Ford from this dealership and they are awesome. More

by Day Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
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