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3,797 Reviews of Waldorf Honda - Service Center
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May 12, 2024
Great service! Tony Resse was Awesome! Service has always been great! Sales hoever... I purchased a Honda Pilot less than two years ago off the lot. It jumped.timin Tony Resse was Awesome! Service has always been great! Sales hoever... I purchased a Honda Pilot less than two years ago off the lot. It jumped.timing in VA in route back to MD from my Aunt's Homegoing Celebration in NC. It was towed to a Honda dealership in Chester County. They offered me $300 and then $600 😂. I asked before purchasing the Pilot if the timing belt had been changed. I was told "yes". I was later informed that it was the serpentine belt, post purchase. First instance of a negative with any of the dealerships in decades. It happens... but I'll still a fan of you guys. More
by Beee27983@gmail.com
Verified Customer
Helpful May 12, 2024
Service is awesome. Tony Resse is phenomenal! For over 15 years, I've been a faithful customer. Only one bad experience. I purchased a 2009 Honda Pilot from the dea Tony Resse is phenomenal! For over 15 years, I've been a faithful customer. Only one bad experience. I purchased a 2009 Honda Pilot from the dealership. In less than two years it jumped.timing when we were coming back from NC. It was towed to a Honda dealership in Chester County VA. They offered me $600 😃. I asked if the timing belt had been changed and was told "yes". Post purchase, I was told that it was the serpentine belt... It happens. More
by Beee27983@gmail.com
Employees Worked With
Bert
May 12, 2024
Always courteous service from Tony. I like the way the service manager always comes out and introduces himself and offers any assistance he can give. I like the way the service manager always comes out and introduces himself and offers any assistance he can give. More
by LINDACOX135
May 11, 2024
Great customer service. The wait was not long. Everyone was courteous, polite and friendly. I would recommend this service center. The wait was not long. Everyone was courteous, polite and friendly. I would recommend this service center. More
by lovedeb
May 11, 2024
It very nice guys in attention at customer,ubication comfortable,help in everything,be back for my nex car,thanks . comfortable,help in everything,be back for my nex car,thanks . More
by ORLANDO.AGUILAR
May 11, 2024
Bernard is the best. He truly is the benchmark that others should follow. He is thorough when discussing repairs. He has sent me text messages/pictures to show me what He truly is the benchmark that others should follow. He is thorough when discussing repairs. He has sent me text messages/pictures to show me what is going on or taking me in the back so the technician can show me the problem. Things like this keep us coming back. I always request Bernard because I don't feel like I'm being taken when something needs to be fixed. Bernard don't ever change your customer service talents! Thank you More
by Mr & Mrs H
Employees Worked With
May 11, 2024
Robyn was very kind, professional and kept me updated on the status of my car. the status of my car. More
by Nana's Civic
Employees Worked With
May 11, 2024
Service was outstanding from scheduling to complete finish. The waiting area is great for continued work while waiting. finish. The waiting area is great for continued work while waiting. More
by AnaM
Employees Worked With
May 11, 2024
If you buy Toyota yes, any other brand no. I bought Honda. I had to go to Honda Service center I bought Honda. I had to go to Honda Service center More
by dodsonyvone
Employees Worked With
May 10, 2024
I have been a loyal customer at a Waldorf Honda and recently got me AC unit checked and I was too about the repairs. I will never ever use your service again recently got me AC unit checked and I was too about the repairs. I will never ever use your service again More
by Chris
Employees Worked With
