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4,215 Reviews of Waldorf Honda - Service Center
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October 06, 2023
Not honest as far as what service needed to be done. Chris said I needed to have the timing belt replaced but it showed on Carfax that it had been done at 80,000 miles by the dealer in VA. That means I Chris said I needed to have the timing belt replaced but it showed on Carfax that it had been done at 80,000 miles by the dealer in VA. That means I would’ve wasted $1200 on unnecessary repairs through your dealership. That kind of either ineptitude or dishonesty does not make me feel like I want to have anything to do with your dealership in the future. More
by NET.REQUEST
Verified CustomerEmployees Worked With
Chris
October 06, 2023
I always have a good experience at the Waldorf Honda service department. This time they were able to get me in for a service that I was told I had to wait until October to get. Great job! service department. This time they were able to get me in for a service that I was told I had to wait until October to get. Great job! More
by FAWM1980
Employees Worked With
October 06, 2023
I’m just very unhappy with the lack of communication from Tony regarding a loaner vehicle. I missed work and school and no one will compensate me for my time lost at work nor compensate me for classes missed Tony regarding a loaner vehicle. I missed work and school and no one will compensate me for my time lost at work nor compensate me for classes missed. I do pay for school out of pocket. Not sure I’ll be coming back again, this is why I go to the Honda Dealership Landmark in VA as they are very attentive. More
by CECILIAFLORES33
October 06, 2023
Excellent customer service by Robin. She explained every detail of on coming secvice. She followed with a phone call. She explained every detail of on coming secvice. She followed with a phone call. More
by ASMITH25872
Employees Worked With
Other Employees :
Eddie Ohr, Andrew Charles
October 05, 2023
The people in the service area are friendly and my vehicle is always ready when or before promised. vehicle is always ready when or before promised. More
by tonerjj
October 05, 2023
The service that I received did meet all of my needs at the time of the visit. the time of the visit. More
by AREE.HENDER
Employees Worked With
October 04, 2023
The service center personnel at the Waldorf Honda dealership are always pleasant and friendly. They always explain everything to me in great detail. In addition, the waiting area is clean and very dealership are always pleasant and friendly. They always explain everything to me in great detail. In addition, the waiting area is clean and very comfortable. More
by KDYSONTURNER
Employees Worked With
John
October 04, 2023
The oil change was very first at this location during this visit. I had the paternity to watch TV. this visit. I had the paternity to watch TV. More
by IRMALAWRENCE452
Employees Worked With
October 04, 2023
Recently had some recall/warranty work done our ‘23 Odyssey. The communication from the service managers were lacking. They send you a message that allows you to text them questions about the status of Odyssey. The communication from the service managers were lacking. They send you a message that allows you to text them questions about the status of your vehicle. Unfortunately, they don’t respond. Also, the techs moved my gear around in the back of our van, leaving our floor jack pressed up against the back of our leather seats. Also, when they installed the rubber seals around the back door, they failed to install them correctly. The plastic body panels were pinching the leading edge of the seals, essentially allowing water to enter. It just seems like their focus is to crank out more jobs thru out the day, not necessarily treat their customers’ vehicles with respect. The only saving grace about this dealership is the salesman, Guillermo. More
by BIGBILLYSTYLE1984
Employees Worked With
Guillermo Licera
