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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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August 11, 2024

Extremely accommodating in an unscheduled problematic situation. Professional response, car service and follow up. Bernard went above and beyond in his reassurance and follow up care, leaving me truly gr More

by WALFOR33
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Waldorf Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

August 11, 2024

Thank you so much for the great service I received during my oil change that day More

by ILOVEBLUEBERRY1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2024

Chris in maintenance was super helpful and ensured my cat was serviced very fast. They even took me before my appointment time More

by ABMILLER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Waldorf Honda responded

Hi, we're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

August 10, 2024

The fellow who took care of my service this past time is named Robert Hersh, and he was wonderful. He went well beyond the norm to help me. I should mention that I always get superior service from Tony More

by MARGOAKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. If you have any further questions, please give us a call. We're always happy to help!

August 10, 2024

Customer service and prices are terrible as they don’t offer discounts like the other Honda dealerships More

by KAAMAKYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our Number 1 goal. I am very sorry to hear about your unpleasant experience with us. Please call me at 240-427-1544 this is my office phone number. I would like to speak with you if possible.

August 10, 2024

Robyn works with my schedule to get my maintenance done, it is much appreciated. Shelley More

by MARCH.282001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Waldorf Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

Won’t buy another car there after all this been wrong with this last one More

by CARLAJEAN32544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 goal. I am sorry to hear about your unpleasant experience with us. Please call me at 240-427-1544 (my office phone number. I would like to speak with you if possible.

August 08, 2024

Service for 1st maintenance oil change was great. Everything ran right on schedule. No hassles at all. More

by ELLEN Bowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Waldorf Honda responded

Hello Ellen, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Bernard was great! He was patient and ensured that I was not at the dealership any longer than I had to be. My only disappointment was when I went to retrieve my car an More

by Danielle King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Waldorf Honda responded

Hello Danielle, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to the Management Team at 301-843-8700 when you have a chance. We look forward to hearing from you.

August 08, 2024

My car was at Honda for over 2 weeks for service because issues occurred. I was told it was ready came down and it wouldn’t start. It was there a week before and everything was fine. Then u need tires and t More

by Kcee1976@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Waldorf Honda responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to the Management Team at 301-843-8700 when you have a chance. We look forward to hearing from you.

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