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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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August 10, 2023

I came in with warranty paperwork regarding my AC but the problem was not covered. More

by Saniya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
August 10, 2023

As is always the case, Robert Hersh is the best. He goes over and above to get the job done on time and correctly. Robert is the only writer I use at Waldorf Honda. More

by MIKEBEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

This was an extremely pleasant experience. John was very professional and kept me up to date. Great customer service. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

They were very helpful and were able to work with the warranty company that covered the previous work done on my car. More

by rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

No waiting after securing an appointment earlier in the week with dealership. Customer service was great More

by gilliard12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
August 08, 2023

Robyn and the rest of the team took care of the maintenance foe my 2020 Accord. More

by WALTERJLLOYD
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Thank you to Bernard & his behind the scene team! Friendly & clean! Friendly & clean! Friendly & clean! Friendly & clean! More

by JM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

Very good work . I was charged more than quoted by 80.00. Cashier gave me a discount which I appreciate. Sales rep made statement because of filters but that Was inclu More

by MARIL845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

Service is not what it was. No help on telephone. If not happy with service it doesn’t matter. Very poor. More

by bobbybounds
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Waldorf Honda responded

Hello sir this is John Quillin Waldorf Honda Service Director. I am sorry your experience was not a pleasant one. Please call me 301-843-8700 or email me jquillin@waldorfhonda.com to discuss your last visit with us. If I know why you were not happy we maybe able to correct the issue.

August 06, 2023

Waldorf Honda has the best excellence service Bernard has always serviced me with excellent service More

by DECLINED0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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