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3,844 Reviews of Waldorf Honda - Service Center
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June 05, 2015
Awesome Service I would just like to express how professional and welcoming the Waldorf service staff was. Especially my service advisor Bernard Dixson. I normally I would just like to express how professional and welcoming the Waldorf service staff was. Especially my service advisor Bernard Dixson. I normally receive service at Pohanka, but I think Waldorf will be my new home.......gold stars for everyone!!!! More
by CATMAC35
Employees Worked With
Helpful May 26, 2015
They were honest I scheduled an appointment for a water leak. Over the phone they did not tell me a tech was not there daily for this service and of course the tech wa I scheduled an appointment for a water leak. Over the phone they did not tell me a tech was not there daily for this service and of course the tech was not there the day I was scheduled. I was able to get another service done which was fine but my major issue was not resolved. I appreciate that Honda was honest in that they weren't able to complete the problem so I took my car back to the dealership I purchased it.Honesty is great. Especially when you do not know or cannot perform. i will take that any day over being overcharged and the problem not fixed. More
by bebeyg8406
Employees Worked With
May 26, 2015
First time here Hello, I initially purchased my Honda from Anderson Honda (02/15) however I did not want to travel almost an hour and some minutes back out there agai Hello, I initially purchased my Honda from Anderson Honda (02/15) however I did not want to travel almost an hour and some minutes back out there again for continued service. I went online and read reviews at Waldorf Honda and another Honda dealership not too far from where I reside and based on the reviews at this location, I decided to take my car here. The service department was extremely nice and professional and walked me through the process being as though it was my first time servicing my car since I purchased it earlier this year. When I went to pick my car up, it was freshly washed to my surprise and I was very pleased. Thanks to the entire service team! 2 thumbs up and I will be back for the next service requirement and thereafter. More
by nikko924
May 25, 2015
Great Service Brought in my 2014 Civic for oil and tire rotation. Everyone was very nice and friendly when I arrived and when I picked the car as well. It was even Brought in my 2014 Civic for oil and tire rotation. Everyone was very nice and friendly when I arrived and when I picked the car as well. It was even washed which I really appreciated. More
by walkers0143
Employees Worked With
Connie Mickens, John Mohammed
May 21, 2015
Pretty Good I was dealt with satisfactorily during my recent visit to WH. I was assisted fairly quickly when I pulled my car in, but one complaint that I have is I was dealt with satisfactorily during my recent visit to WH. I was assisted fairly quickly when I pulled my car in, but one complaint that I have is that you drive in and you kind of wait around for a service person (might be nice to have someone greet you as soon as you part your car and assist you/direct you to a service person). Bernard assisted me and was extremely helpful-explained things well. The waiting room is pretty terrible. It doesn't feel clean and the chairs are not too comfy (they are getting worn out). It smells also. There is free we-fi, so it almost makes up for the stink! I was pleased by the cost, which was extremely reasonable. Also, I told them no wash, but they washed my car anyway (not bad, but I did say no wash). More
by Ldtdorf
Employees Worked With
May 19, 2015
The service with great Robyn Stroud was great he got me in and out, which was great for me and answer all my questions I had about my vehicle Robyn Stroud was great he got me in and out, which was great for me and answer all my questions I had about my vehicle More
by Mars
Employees Worked With
May 19, 2015
Friendly The staff was friendly which you don't often find today. They said it would take about an hour; 50 minutes later I was on my way home. The work was do The staff was friendly which you don't often find today. They said it would take about an hour; 50 minutes later I was on my way home. The work was done , the car was clean. More
by JWN
Employees Worked With
May 19, 2015
PLEASANT SURPRISE I have never really had good experiences with dealerships until HONDA and was always reluctant to take my car there. I fear it no more. The staff wa I have never really had good experiences with dealerships until HONDA and was always reluctant to take my car there. I fear it no more. The staff was courteous, prompt and knowledgeable. Will definitely return for service when needed. Thanks! More
by BXL
Employees Worked With
May 18, 2015
Excellent, Prompt and Courteous Service Overall. I was attended to immediately upon my arrival. I dropped the truck and was shuttled home while repair was assessed. I received a call and was informed I was attended to immediately upon my arrival. I dropped the truck and was shuttled home while repair was assessed. I received a call and was informed about what was found to be wrong and cost of repair. I gave permission and after repairs were concluded shuttled back to pick up my truck. It was a very pleasant experience I must say. More
by Reggaeman
Employees Worked With
May 17, 2015
Excellent Service After having a issue with our 2002 Honda Accord, Tony and the service team found the issue and completed it and the oil change ahead of schedule. It's After having a issue with our 2002 Honda Accord, Tony and the service team found the issue and completed it and the oil change ahead of schedule. It's nice to know they have our back when any service issues arise! Thank you Waldorf Honda. More
by Capitals1
Employees Worked With
