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Waldorf Honda - Service Center

Waldorf, MD

4.6
3,900 Reviews
Call Service Center (301) 843-8700

3,900 Reviews of Waldorf Honda - Service Center

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February 09, 2024

5 - Bernard Dixon is a great guy! I always contact him for service needs of both my vehicles! He explains things clearly and always keeps me informed of all upcoming maintenance. More

by jamerlamb76
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
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Mar 09, 2024 -

Waldorf Honda responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
February 09, 2024

I was a little frustrated on my last visit because I never received an update on the car status. Upon arrival I noticed that my car service was complete but the exterior of my car was still visibly dirt More

by LEVAUGHNGRANT01
Recommend Dealer
Yes
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February 09, 2024

I feel as if customer service is declining here. Dropped off my car and never got status update. More

by LEVAUGHNGRANT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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February 09, 2024

Patient and thorough I received a detailed explanation of the car problems and received choices for repair. Chris was patient while I made decision understanding this was a costly repair. More

by SILEANEAVES
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 09, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
February 08, 2024

Kept me posted about what had to be done and the cost. Great friendly service from everyone. More

by Bernita
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 09, 2024 -

Waldorf Honda responded

Hi Bernita, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
February 08, 2024

Excellent work and customer service. Main reason I have been a customer for over a decade. More

by QVONFL
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
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Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
February 08, 2024

service is always good Justin kept me updated about the work being done I plan to come back when I need to More

by MWOMAN5
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 09, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
February 07, 2024

Everyone involved was very informative. Tony Reese went above and beyond to also make sure my vehicle software was updated. More

by LAWRENCEWITCHER1
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
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Mar 09, 2024 -

Waldorf Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
February 07, 2024

Once my car was completed, I was not notified. I had to call the dealership myself and I left a message without a returned phone call More

by LASHATIPTON
Recommend Dealer
No
Employees Worked With
Justin
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Helpful
February 07, 2024

Thorough and fast work I can ask any question any time with timely responses. Cool dude More

by Nicolettesann
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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