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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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December 24, 2023

Good experience, clear communications about what was need and how long it would take. Convenient shuttle driver More

by andrew.s.fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 23, 2023

It was welcoming clean and well organized. You were made to feel like you were important and your vehicle was important. The cashier was very friendly and pleasant. Robyn keep me informed and More

by WAYNEANDJANICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2023

Didn’t do what I said to do unfinished job not coming back Bad service More

by Adan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Went for an oil change without an appointment. They worked me in without an appointment. More

by RevAnthonyO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2023

I had to get out my car to ask for service. Service was good after that. More

by MALONERN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 09, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2023

The service department upcharged the maintenance I came in for, doing more work than what was requested. On their multipoint inspection they told me I needed to change a timing belt (which was changed the More

by BILL2174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Waldorf Honda responded

Hello sir this is John Quillin. I am the Service Director here at Waldorf Honda. Our guests are extremely important to us. I am very sorry about your unpleasant visit here. Please call me at your earliest convenience if you would 240-427-1544.

December 21, 2023

Mr. Bernard was pleasant, polite and professional. He has great knowledge of his profession. Clean facility and the service manager made the customers feel welcomed. More

by Djrouse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2023

I absolutely love Robyn leadership, professionalism and kindness to all customers that come into the dealership. She truly loves her job and the customers More

by DESTINYSAU_20745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2023

Very focused on providing quality customer service. Staff was friendly, professional, and polite. Appreciated the feedback on the condition of our vehicle. Highly recommend this service center. More

by CARAMANI1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 09, 2024 -

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

December 20, 2023

The service and employee experience was excellent. Was totally satisfied with the whole experience. Will continue to come back and tell all my friends of the wonderful experience I had at that More

by GRAYSTREAK909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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