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4,215 Reviews of Waldorf Honda - Service Center
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December 06, 2023
Convenient area, pleasant staff who listened and addressed my concerns. The time was efficient and I was kept updated. addressed my concerns. The time was efficient and I was kept updated. More
by Jthompkins1
Verified CustomerEmployees Worked With
December 06, 2023
Your porter royally screwed my car up by damaging my entire right side. I was with a subpar loaner for an entire month. I was asked to file the claim under my insurance and your dealership would p entire right side. I was with a subpar loaner for an entire month. I was asked to file the claim under my insurance and your dealership would pay my deductible. My insurance agent said ABSOLUTELY NOT. I should not have had to make a claim against my own insurance policy for a dealership's mistake. That's why they have business insurance. I asked them to buy my car and the used sales manager refused to offer me what I owed on my car. I owed 17k and was only offered 15k for a car that was now hamstrung by a CarFax incident that was not of my doing. My car was exceptionally clean and well maintained. I was out of work for three weeks because I couldn’t use the loaner for Lyft work. I was supposed to be grateful that you repaired my vehicle and I was expected to be satisfied with a loaner that was a cheap imitation of my touring hybrid. There was zero offer of compensation for my loss of work. I was able to trade my car to another dealership for what I owed. They turned my car around and sold it in one day for 21.5k and received all the “grabs” that a dealership uses to help pad the price higher with "value added items". You could still have had me as a customer, but I’ll never take another vehicle into service because of this. I still own another Honda and will take it elsewhere. I apologize to John Quillin and Chris for this review, because they did the best he could for me considering the circumstances. But everyone else involved, you did nothing to keep me as a customer. More
by ThorneMaryland
December 06, 2023
Very professional Robin was very helpful and made sure my car would be fixed as soon as possible which was sooner than I expected I will be back for future repairs car would be fixed as soon as possible which was sooner than I expected I will be back for future repairs More
by INSTYLE28
Employees Worked With
December 05, 2023
Although I needed more done to my vehicle I was not pressured into getting everything done at once. Chris understood that I could only do what I could at the moment. I also told him I’d be back when I pressured into getting everything done at once. Chris understood that I could only do what I could at the moment. I also told him I’d be back when I can and he understood. More
by hendersonl.progeny
Employees Worked With
Chris
December 05, 2023
Excellent service I am always pleased with Waldorf Honda and their rapid repair service. I would not go anywhere else! and their rapid repair service. I would not go anywhere else! More
by BRODIE2ME
December 04, 2023
Assisted my needs They assisted my needs when they did not have to as I did not have an appointment not have to as I did not have an appointment More
by Kpb0597
December 04, 2023
Chris listened to the issues with my Acura, conveyed them to the mechanics but I left with the same problem after having the work done. My car still revs up when cranked and will shut off. Unless Chris himse to the mechanics but I left with the same problem after having the work done. My car still revs up when cranked and will shut off. Unless Chris himself worked on the car, it's not his fault. He gave me a fair price for the services and a good option to pay through Sunbit but I'm still experiencing the same issue I brought the car in for. More
by COURTNSPIRES47
Employees Worked With
Chris
December 04, 2023
The service team is always spectacular in keeping the individual informed on the maintenance required on your vehicle. individual informed on the maintenance required on your vehicle. More
by WALTERJLLOYD
Employees Worked With
