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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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November 20, 2023

I do not plan on bringing my vehicle to this service center again. The work I paid for was not done at all and now I cannot trust them with any future work. More

by SABINNO9904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know any of those individuals
Nov 20, 2023 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Please contact me 301-843-8700 so that we can discuss your recent visit with us. We strive to make everyone's service experience with us a pleasant one.

November 20, 2023

Charged me $100 when was not supposed to. All service techs had a sarcastic attitude and did not serve me well. More

by J28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Please contact me when you can 301-843-8700. If you were charged for something you should not have been charged for. I want to take care of it for you.

November 19, 2023

The entire experience from start to finish exceeded expectation! Everything was done with great care and concern. I appreciate that my service representative seemed very knowledgeable and took the ti More

by MADDOX4401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

This dealership is very professional and very transparent! Robyn is always very knowledgeable! I always recommend this dealership to other family and friends ! More

by MILES.DEREK957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Very informative about anything they see that should be taken care of. Also understanding and caring More

by NATHANTOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter
November 18, 2023

I like Bernard kind Nets and he get me in on time very about his Job, thanks More

by jmelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Service representative and check out personnel always make me feel welcome.Clean, accommodating, explain all recommendations and offers alternatives fit my budget. More

by GLORIAABROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Marcus Jenkins
November 17, 2023

My visit to Waldorf Honda was an excellent experience. There was no one else waiting when I first arrived. So I was able to get in and out after an hour and 15 minutes. Eventually, other customers starte More

by LADIES1812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Bernard was very attentive. He walked me through all the things that needed attention on my vehicle. More

by MSTROXEL1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Bernard is very experienced and thorough; along with attentive and always assuring that I know exactly what needs to be done. More

by BGJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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