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Walker Ford - Service Center

Clearwater, FL

4.6
3,626 Reviews

3,626 Reviews of Walker Ford - Service Center

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October 21, 2020

The service advisor, Mike was very informative when I explained my service needs and the service was performed very timely and efficiently. The overall experience was exceptional... More

by JEFFREY.WAGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Walker Ford responded

Jeffrey, thanks for leaving us this great review. We will be sure to pass along your kind words to Mike, and we hope to work with you again soon!

October 21, 2020

The mechanic broke my engine cover and left my oil dip stick under the hood without replacing it. It was just laying there when I got home and checked. Very unhappy about both issues More

by WNM1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Walker Ford responded

Thank you for leaving us this review. We are concerned to hear about the broken parts on your vehicle after you serviced with us. We would like to learn more, so when you get a chance please call our service manager Vince Romano, at 727-240-1653.

October 21, 2020

Awesome staff. Very quick serving my truck. Great prices. As long as I’m in the area that’s my spot to go. Thank you for the good service walker Ford. More

by jkemm219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani, Douglas Wilder
Oct 23, 2020 -

Walker Ford responded

Thank you for such a nice review! We are so glad you have enjoyed getting your vehicle serviced with us. We hope to see you again soon!

October 21, 2020

Everything was performed as expected wait for the oil change was a little longer than what was promised but we got it done Buy an authorized dealer which was our Goal More

by LANCE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Walker Ford responded

Lance, thank you for leaving us this review. We are glad that you enjoyed your visit, despite the longer wait time. We hope that you come visit us again soon!

October 20, 2020

It is always a pleasure working with all the staff at walker. I have had my truck serviced at your place for over 250,000 miles and I could not be happier More

by flred13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Walker Ford responded

Thank you for leaving us this great review! We appreciate you letting us service your vehicle, and we look forward to seeing you again soon!

October 20, 2020

Been working with Walker Ford since 1957 when they were on the beach, great company to work with, very little problems, always get a good deal! More

by Mark Jedlovec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 23, 2020 -

Walker Ford responded

Mark, thanks for leaving us this review. Your loyalty over the years is much appreciated. We look forward to seeing you again soon!

October 18, 2020

The service is very professional I would recommend friends tI walker Ford They explained all the things that my car had, all the service personnel and the salespeople are friend More

by C.c.c.78
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 20, 2020 -

Walker Ford responded

Thank you so much for rating us 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our service team. We appreciate your business and hope you come back soon!

October 17, 2020

Everyone was amazing. I have never had such a great experience. They went above and beyond. Inwas able to get a ride to and from home. The young men that chauffeured me were great. Had great conversati More

by Nrebbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the names but 3 gentlemen also were fabulous , Douglas Wilder
Oct 20, 2020 -

Walker Ford responded

Thank you for telling us how we are doing! We are delighted to hear that our team helped in giving you such a great experience with us! We appreciate your business and look forward to seeing you on your next visit!

October 17, 2020

They took my car they Park it somewhere and make me wait three hours the attendant left if I don’t ask for my car I would be sitting there for three more hours it was horrible and then they didn’t do anyth More

by MARIEFAGUNDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Nov 02, 2020 -

Walker Ford responded

Marie, thank you for leaving us a candid review. We are concerned to hear about the miscommunication with your car and the long wait you faced during your visit. We would like to discuss more, so please call our service manager, Vince Romano, at 727-240-1653, so we may improve for future visits.

October 17, 2020

My experience was great Steve had my car in and out a short time. Something I thought might be an all day job I was out in about 3 hours More

by rottfreak2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Walker Ford responded

Thank you so much for the wonderful rating! We are delighted to hear that Steve helped in giving you such a great experience with us! It was a pleasure doing business with you and we do hope you come back again.

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