Ryan Holcomb

Great attention to detail and customer service. End to end process was easy and efficient. End to end process was easy and efficient. More

by sgiuffri Verified Customer Verified Customer

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Our experience at the service department was super! On the first day Jorge was very helpful to a new service advisor and mentored him as he attempted to solve our problem. He made an appointment for us On the first day Jorge was very helpful to a new service advisor and mentored him as he attempted to solve our problem. He made an appointment for us in case resetting the code didn’t work. He greeted us at the scheduled appointment the next day as the check engine light had come back on. He kept us informed about progress throughout the repair. Unfortunately when we got in the car the light was still on and he very quickly took it back and consulted with the shop foreman. He brought our car back to us relatively quickly and told us to come at 8 the next morning and the issue would be resolved. The next morning we were greeted by Ryan and he also did a great job of taking care of us. We decided to take a loaner and Chris was friendly and helpful with that process. Our car was ready early that afternoon and the caller notified us that the wrong part had been installed the previous day. Ryan was quick to get us our keys and we were on our way. Thanks for the service we received. More

by SFREAKE Verified Customer Verified Customer

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I absolutely love my experiences with Walker Ford. I am always made to feel like my vehicle is important to them as much as it is to me. They take great care of it and I wouldn't go anywhere else! I am always made to feel like my vehicle is important to them as much as it is to me. They take great care of it and I wouldn't go anywhere else! More

by DawnE Verified Customer Verified Customer

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Service is always Top Notch. Justin and Dustin in the shop and Brian Kirk our advisor take great care to take care of our vehicles. Communication is always on point. Justin and Dustin in the shop and Brian Kirk our advisor take great care to take care of our vehicles. Communication is always on point. More

by Jdalrymple Verified Customer Verified Customer

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Great service as always! Will continue to come back for service on my raptor. Thank you Will continue to come back for service on my raptor. Thank you More

by RAMSEYOKDEH Verified Customer Verified Customer

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Always fantastic service at Walker Ford! They are attentive and professional and trust worthy! I wouldn’t think of bringing my Mustang anywhere else! They are attentive and professional and trust worthy! I wouldn’t think of bringing my Mustang anywhere else! More

by LSG1 Verified Customer Verified Customer

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I brought my 2020Ford Expedition in fix a problem with my retracting running boards that don't retract. I remember talking to Brien in the past, but he wasn't there. I then approached Ryan which I have worke retracting running boards that don't retract. I remember talking to Brien in the past, but he wasn't there. I then approached Ryan which I have worked with in the past. He immediately checked out the problem, verified that I had warranty coverage and instructed me to bring it in Monday morning. Brian checked me in, called me in a couple days and said the vehicle was properly repaired and ready for pickup. Thanks to both Ryan and Brian. Good service handling. Gordon More

by gspring10 Verified Customer Verified Customer

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Very professional and courteous. They were short handed and still managed to get the service completed faster than expected. The waiting area was very comfortable. I was very happy w They were short handed and still managed to get the service completed faster than expected. The waiting area was very comfortable. I was very happy with my experience. More

by bats8694 Verified Customer Verified Customer

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Service Manager was very nice. Kept me informed of the progress. My only issue was the uncoordinated service between tinting and Ford oil change service. My reservation was clear Kept me informed of the progress. My only issue was the uncoordinated service between tinting and Ford oil change service. My reservation was clear that I was getting tinting and service and there were still timing delays. Nevertheless, service mgmt was great! More

by RHOSLER220 Verified Customer Verified Customer

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We bought our first Vehicle at walker ford in 1998 but let me tell you, it has gone down hill since then . let me tell you, it has gone down hill since then . More

by GNOTA365 Verified Customer Verified Customer

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