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Walker Ford - Service Center

Clearwater, FL

4.6
3,623 Reviews

3,623 Reviews of Walker Ford - Service Center

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November 27, 2019

Outstanding Experience I recently took my car in for the 30,000 mile service visit. My Advisor, Steve McHenry, could not have been more professional and kind. While he offer More

by ginpau07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee
Nov 27, 2019 -

Walker Ford responded

Thank you for the wonderful review and for sharing your experience with us at Walker Ford. We are glad to hear that you had a great experience while at our dealership as you waited for your vehicle to be completed. We will pass-on your kind words about Steve and Dee to them. It sounds like they went above and beyond to make sure your car was done correctly. Thank you for choosing Walker Ford and we hope to see you again.

November 21, 2019

Great experience Steven McHenry performed service in a timely and experienced manner. All of my concerns were met, and I was fully satisfied with the service he helpe More

by rc1408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McHenry
Nov 25, 2019 -

Walker Ford responded

Thank you for sharing your experience with us! We strive to make every visit to our service department as quick and efficient as possible so it's great to hear Steven made sure of that. Thank you for choosing Walker Ford!

November 11, 2019

Heater core replacement in my F-150 Amy was my service writer, very pleasant to work with, always a smile on her face, answered (or got the answer) to my questions. Thank you. More

by denisejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Nov 13, 2019 -

Walker Ford responded

Thank you for sharing about your experience with Amy! We are glad to hear that she provided you with a pleasant experience. If there is anything else that we can help with, let us know!

November 11, 2019

The service department at Walker Ford aways repairs our 2011 Escape and keeps it running like new. Mike contacted me directly about the solution to the problem and the estimate. More

by hcaldwe1
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Walker Ford responded

Thank you for the 5-star review! It is our pleasure to assist you with keeping your Escape running like new. We look forward to your next visit!

November 11, 2019

They fixed my car quicker than I expected for the work they did on it. Were kind, courteous, and straight to the point. Excellent service. More

by Ogtommy2
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Walker Ford responded

It is great to hear that we could provide you with an excellent service experience! Thank you!

November 09, 2019

1st time visiting this dealerships Service Dept, Service Advisor Steve McHenry made my visit a pleasant experience. Would definitely recommend and will also be using in the future! More

by Dmtuell
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Walker Ford responded

Thank you for the five-star rating! We are always happy to hear from satisfied customers. If you need service in the future, just give us a call, our staff is always ready to help.

November 05, 2019

Walker Ford service department always provides outstanding service. The outstanding service is because of my service advisor Steve. He does an outstanding job of taking care of all of my 4 cars. More

by gotheiss
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Walker Ford responded

We're so glad you had a five star experience working with Steve and our service department! Thank you for leaving us a great review! If there's anything else we can help you with, please reach out!

October 29, 2019

The service I received at walker ford was excellent as always. That is why I trust my truck to them. Amy was outstanding and explained everything that was going to happen. More

by Tank
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Nov 01, 2019 -

Walker Ford responded

Tank, thank you for your kind words and for the five-star rating! We are happy to hear that you enjoyed your time at Walker Ford and that Amy was helpful during yout time here. If you have any future automotive needs, don't hesitate to give us a call!

October 26, 2019

Excelent Service "Excellent experience! Dan was great and got me in and out quickly. In addition, the technician replaced the dome lamps. Last, Dan informed me about More

by Analyst
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Walker Ford responded

Thank you for the positive review! We are glad to hear that we were able to get your lamps on your vehicle replaced and you back on the road in a timely manner. We look forward to seeing you again during your next maintenance appointment.

October 17, 2019

the works service f150 quick n timely. had f150 serviced with zero problems from dealership.walked around new n used vehicles and no one approached me, good n bad More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 21, 2019 -

Walker Ford responded

We're glad it was a quick appointment for your F-150! Thank you for leaving us feedback, we appreciate it. If there's anything else we can help you with, let us know!

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