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Walls Ford

Salisbury, MA

4.9
899 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 899 reviews

September 18, 2017

service the service is by far hands down the best no one can touch them . techs are outstanding and writers are the best when keeping there customers informed More

by Ronald Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 19, 2017 -

Walls Ford responded

Hearing that you had such a positive experience is the best thing we could hope for. Thank you for your review. We look forward to serving you for many years to come. =)

September 16, 2017

Awesome Our salesman Chris was wonderful. He went above and beyond for us. Heather in finance was great. We couldn't be more pleased. We would go there agai More

by Cdp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, finance, Chris Rullo
Sep 16, 2017 -

Walls Ford responded

It's wonderful to hear that Chris and Heather provided you with such a good experience. Thank you for taking the time to write a review; and for choosing Wall's Ford. We look forward to serving you for many years to come.

September 14, 2017

Tom Fountain Tom gave me very pleasant experience purchasing a 2017 Ford Focus at walls. I had a large deposit of cash that was 10s and 20s. It took us both awhil More

by Dkoen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2017 -

Walls Ford responded

Thank you for your review. We couldn't be happier that Tom provided you with such a pleasant experience. We are so lucky to have him on the Wall's Ford team! I will be sharing your feedback with everyone here - I'm sure they will be thrilled to hear it!

September 11, 2017

Great Every aspect of my visit to Wall's ford was great. I went for an Oil change and inspection, and it was completed on time, and met every expectation. More

by ugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Walls Ford responded

Thank you so much for sharing your experience. Hearing that you had such a great experience is the best thing we could hope for. I will share your positive feedback with Bryan and the entire Wall's team. Thank you for choosing Wall's Ford. We look forward to serving you for many years to come! =)

September 09, 2017

Such an amazing dealership. The best dealership with the friendliest people. The environment is filled with life and the positivity is contagious with the best inventory and the More

by Smchugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Sep 11, 2017 -

Walls Ford responded

Thank you so much for sharing your experience with Mike and Wall's Ford. Our goal is to provide a five star experience and making sure our customers are completely satisfied. It sounds like we achieved that with you. =) We hope you enjoy your new Ford Focus, please come back to visit us anytime!

September 07, 2017

Purchasing a vehicle The sales person Stan Wojtas very experienced knowlegedabke took the time to show me the vehicle explain demonstrate all the features in the vehicle. More

by mcollins123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 07, 2017 -

Walls Ford responded

Thank you so much for your recommendation, and for this review. Our team is dedicated to providing you and everyone else who visits Wall's Ford with only the best there is to offer. It's so nice t hear that Stan helped to make your experience such a positive one. Congratulations on your new Ford Edge!

September 01, 2017

Great service Got my truck fixed and running the next day. Service was nice and easy to deal with. Sean and Steve are nice and are very helpful. More

by Cbman524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2017 -

Walls Ford responded

Thank you so much for taking the time to write a review. We couldn't be happier that Sean and Steve provided you with a great service experience. We look forward to serving you for many years to come.

September 01, 2017

Today was oil change, tire rotation, and brushes check. Outstanding customer service in the 'Service Dept'; phones are always answered professionally and never rushed. Making appointments is efficient and a More

by Patti Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 01, 2017 -

Walls Ford responded

On behalf of all of us at Wall's Ford, I would like to thank you for sharing this great review about our service department. We are happy that you have enjoyed your experiences with Steven and Derek. I will be sharing your feedback with our team. We look forward serving you for many years to come!

August 30, 2017

Ford Buys a Ford Tom Fountain my salesman was great to work with..All the figures on the window sticker were ''transparent'' He didn't fudge any of the numbers when i More

by James T. Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2017 -

Walls Ford responded

Thank you for sharing your experience with at Wall's Ford. Our goal is to have completely satisfied customers and it sounds like we almost achieved that with you. I'm sorry to hear the your overall experience was not a complete 5 star one, and I would like to discuss that with you further. Please feel free to email me at juliew@wallsford.com or call 978-462-6658 and ask for Julie. It's so nice to hear that Tom helped to make your experience a positive one. Congratulations on your new Ford Focus!

August 30, 2017

Great service overall. Worked hard to earn my business From the first online inquiry staff was very attentive and prompt. Adam was very professional and accommodating. Entire staff did whatever possible to More

by KJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Baletsa
Sep 01, 2017 -

Walls Ford responded

Thank you for sharing your review We couldn't be happier that Adam provided you with such a great car buying experience. We look forward to seeing you again soon!

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