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Walls Ford

Salisbury, MA

4.9
894 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 894 reviews

July 31, 2017

Brakes and wheel bearing Replaced brakes and a creaky wheel bearing. Prompt, friendly, honest and informative. I recommend service here to anyone regardless of where you bough More

by caffiend79
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Walls Ford responded

Thank you for your review, we appreciate it!

July 28, 2017

Thank you.walls ford Mikes just the greatest and we love our ford. The sales team went above and beyond all expectations they provided us with timely service and they met More

by Koolkatt42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Jul 29, 2017 -

Walls Ford responded

Congratulations on your new Explorer! Welcome to the Wall's Ford Family!

July 26, 2017

So Far.....Excellent! Just purchased our families first FORD, used off a lease with less than 31K miles on it. I can't rate the vehicles performance or Walls Full-on Servic More

by skelleyman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Jul 26, 2017 -

Walls Ford responded

Congratulations! And, welcome to the Ford family! Thank you so much for sharing your experience. We are a family owned and operated business with 4 Walls here most days. If you ever visit and your experience was not as smooth and stress free as the one with Michael, please just ask for one of the Wall's ( John, John, Bryan, or Julie) and let us know. Our goal is to make every experience here a smooth and stress free one. Thanks again!

July 25, 2017

Great experience! Thomas Fountain was my primary contact at Wall's Ford from day one. He was always very responsive and knowledgeable. When I bought my car, a couple of More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2017 -

Walls Ford responded

Thank you so much for your review. We are very sorry that everything did not go as smoothly as we like it to. I'm glad Tom took such good care, and kept you informed of what was happening. You're right, he is a true asset. Thank you again, and welcome to the family! =)

July 23, 2017

purchase of ford escape All purchases always have hiccups but Michael Nocifora went the extra mile to get what we wanted and was very good to work with. this is our 4th purch More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Jul 24, 2017 -

Walls Ford responded

Thank you so much taking the time to post your review. It means a lot to us and all our associates. We are a family business, and our team works hard to make everyones visit as great as yours. We appreciate hearing it doesn't go unnoticed. Look forward to seeing you on your next visit!

June 30, 2017

New car Chris is A personable sales person who has your best interest in mind . A true asset to the Walls Ford family . Highly recommend this dealership! More

by Sinshine17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather in finance outstanding!, Chris Rullo
Jun 30, 2017 -

Walls Ford responded

Thank you for your review! We are happy to have you in our family!

June 21, 2017

"The best buying experience, fantastic service! We have gone to Wall's ford many times to have our leased car serviced. The Wall's Team has been easy to work with and the service excellent. We More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kline, , Mike Nocifora
Jun 21, 2017 -

Walls Ford responded

Thank you so much for taking the time to write a review. It was a pleasure meeting you both, and we hope to see you when you stop in for service

May 09, 2017

Spents thousands I have spent thousands getting my Explorer serviced here and I have an obscure part that is faulty and they don't cover it outside of warranty. Never More

by carguy26
Recommend Dealer
No
Employees Worked With
Brian Wall
May 11, 2017 -

Walls Ford responded

I am sorry to hear that a part is faulty and not covered under warranty. We were happy to help you out by not charging a diagnostics fee. Our usual experience is that if an item is covered under warranty, and is within the warranty period, the provider (whether Ford or an outside warranty company) will cover that part. We are sorry if this was not your experience. My name is Julie Wall and I am one of the managers here. If you would like to discuss this further, please contact me at (978) 462-6658 or by email at juliew@wallsford.com

May 06, 2017

Excellent, excellent customer service David was great.. from start to finish. A real pleasure to deal with. Was very patient and decent to both me and my wife. Bought an excellent second h More

by markjliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bettinger
April 05, 2017

Excellent Dealer Walls Ford provided excellent service and help with the purchase of my land rover. The staff was friendly and helpful and my sales person David Betti More

by Carguydetroit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bettonger
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