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Wally's Nissan of Latham - Service Center

Latham, NY

4.7
1,776 Reviews
Call Service Center (518) 288-9593

1,776 Reviews of Wally's Nissan of Latham - Service Center

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March 28, 2024

Attentive staff, quick service, great follow up Fair price , and no problems. Would use again. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Wally's Nissan of Latham responded

Hi Rob, Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience with our attentive staff, quick service, and fair pricing. We always strive to provide a hassle-free process and we'll be sure to let Eric know about your positive feedback! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 25, 2024

This is a very nice modern service garage. Phil is a nice fellow, responsive to questions. More

by JVANNEST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Wally's Nissan of Latham responded

Hi JVANNNEST1, Thank you so much for the kind words! We're thrilled you found our facility modern and Phil helpful. We're proud of our team and always strive to provide a welcoming and efficient experience. We'll be sure to let Phil know! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 24, 2024

Fast service and very helpful. Was able to Fit me in last minute and did my recalls More

by SILER1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi SILER1213, Thank you so much for the great feedback! We're thrilled to hear that we were able to squeeze you in for your recalls and provide fast, helpful service. We always strive for efficiency and a positive experience! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 22, 2024

Very easy to schedule the appointment, all staff members were pleasant, appreciate the follow up to ensure we are happy More

by SHARITOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi Sharitom, Thank you so much for the fantastic feedback! We're delighted to hear that you found the entire process – from scheduling to follow-up – easy and pleasant. We'll let Eric, Phil, and Kelly know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 21, 2024

Fast service, excellent customer service, video of care to explain issues was a big help. More

by chris.cwiertniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
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Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi Chris, Thank you so much for the amazing review! We're thrilled that you had a great experience with fast service, excellent customer care, and the helpful inspection video. We'll be sure to let Ram know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 16, 2024

Great service, amazing customer service, quick one of the best dealer ships out there!!! Love it! More

by ALEXANDRU.PAPASIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RamR
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Mar 20, 2024 -

Wally's Nissan of Latham responded

Hi Alexandru, Thank you so much for the amazing review! We're thrilled to hear you had a fantastic experience with us and that you consider us one of the best dealerships out there. We'll be sure to let Ram know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 03, 2024

Very understanding and helpful in letting me know what I need and has to be done with my Truck to get fix . Thank you very much. More

by CRIVELLICHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Wally's Nissan of Latham responded

Hi Charles, Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our team understanding and helpful in explaining what needs to be done with your truck. It's great to know we provided clear communication, and we'll be sure to let Phil and Kelly know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
February 29, 2024

Great customer service and work completed in a timely matter, definitely coming back for any repairs! More

by MARGARITS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Wally's Nissan of Latham responded

Hi Margarits67, Thank you so much for the wonderful review! We're incredibly happy to hear you had a great experience with our team. We're especially glad that Eric, Phil, and Kelly provided excellent service and made the process smooth for you. We'll let them know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
February 27, 2024

The service people are very friendly and willing to help you in any way. I had questions about my Rogue and they willingly checked it for me. My service was finished in a timely manner. More

by SRBORACLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Wally's Nissan of Latham responded

Hi SRBORACLE, Thank you so much for the wonderful feedback! We're so happy to hear that our service team was friendly, helpful, and provided you with timely service. It's great you felt your questions were addressed, and your experience went smoothly. We'll be sure to share your kind words with Eric! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
February 27, 2024

Quick, friendly, professional service. Brought my truck back cleaner than before I dropped it off. More

by JJACOBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Wally's Nissan of Latham responded

Hi JJACOBY, Thank you so much for taking the time to share your great experience! We're thrilled that you found our service to be quick, friendly, and professional. We're also delighted to hear that your truck was returned sparkling clean – it's the little things that matter! We'll be sure to let Eric, Phil, and Kelly know about your kind words. The Team at Wally's Nissan of Latham (518) 278-0766

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