Wally's Nissan of Latham - Service Center

Wally's Nissan of Latham responded

Hi Alexandru, Thank you so much for the amazing review! We're thrilled to hear you had a fantastic experience with us and that you consider us one of the best dealerships out there. We'll be sure to let Ram know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hi Charles, Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our team understanding and helpful in explaining what needs to be done with your truck. It's great to know we provided clear communication, and we'll be sure to let Phil and Kelly know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hi Margarits67, Thank you so much for the wonderful review! We're incredibly happy to hear you had a great experience with our team. We're especially glad that Eric, Phil, and Kelly provided excellent service and made the process smooth for you. We'll let them know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hi SRBORACLE, Thank you so much for the wonderful feedback! We're so happy to hear that our service team was friendly, helpful, and provided you with timely service. It's great you felt your questions were addressed, and your experience went smoothly. We'll be sure to share your kind words with Eric! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hi JJACOBY, Thank you so much for taking the time to share your great experience! We're thrilled that you found our service to be quick, friendly, and professional. We're also delighted to hear that your truck was returned sparkling clean – it's the little things that matter! We'll be sure to let Eric, Phil, and Kelly know about your kind words. The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hi Margarits67, Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that our service team provided excellent customer service and explained everything clearly. It's always our goal to make our customers feel informed and satisfied. We'll be sure to pass along your compliments to Eric, Phil, and Kelly! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello cjmiller427, Thank you for your positive feedback and the 4-star rating! We're delighted to hear about your great experience at Wally's Nissan of Latham, especially that you found our approach pressure-free and appreciated the clear and accurate explanations provided by our team, including Phil Gagliardi. Your recognition of our service price transparency, workmanship, service time, and communication is greatly appreciated. It's our goal to ensure every customer feels informed and comfortable throughout their visit, whether for service or a purchase. We're honored by your intention to return for future services and potential vehicle purchases. Ensuring professional and customer-oriented experiences is at the heart of what we do. If there's anything more we can do for you or any further questions you have, please don't hesitate to reach out. We look forward to welcoming you back in the future. Best regards, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello jongriffin6, Thank you for your glowing 5-star review! We're thrilled to hear about your positive experience with your Sentra purchase from Wally's Nissan of Latham last May and your satisfaction with both our sales and service departments. Knowing that Mike Skinner, Nikkie Traficante (Glover), Dante Gregory, and Ram in service provided you with friendly and professional service fills us with pride. Your feedback on service price transparency, workmanship, service time, and communication is greatly appreciated. It's our goal to maintain a high standard of service that ensures our customers feel valued and satisfied. We're honored by your recommendation and are here to continue providing first-rate service whenever you need it. If there's anything more we can do for you or any additional feedback you'd like to share, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello Jdames8499, Thank you for your glowing 5-star review! We are thrilled to hear that your experience at Wally's Nissan of Latham was fast, efficient, and that Ram Totaram went above and beyond to assist you. Your positive feedback on the service price transparency, workmanship, service time, and communication is greatly appreciated. It’s our goal to provide exceptional service, and we're delighted to know that Ram's efforts contributed to your satisfaction. We're honored by your recommendation and are proud to have earned your trust. If there's anything more we can do for you or any additional feedback you'd like to share, please don't hesitate to contact us. We look forward to serving you again in the future. Warm regards, The Team at Wally's Nissan of Latham (518) 250-4380

Wally's Nissan of Latham responded

Hello frank3570, Thank you for your excellent review and for being a loyal Nissan customer over the years. We're thrilled to hear you found our dealership at Wally's Nissan of Latham to be polite, prompt, and efficient. It's also great to know our clean, modern facility with the latest technology added to your positive experience. We appreciate your recognition of our team members, including Eric Messier, Phil Gagliardi, Kelly Vincent, and Ram, and are glad that their service contributed to your high ratings in price transparency, workmanship, service time, and communication. Thank you for recommending us. We look forward to continuing to serve you in the future. Best regards, The Team at Wally's Nissan of Latham (518) 250-4380